Don't miss

Wednesday, 17 January 2018

Driver


International Alert has been working for 30 years with people directly affected by conflict to find peaceful solutions. We believe in a world where people resolve their differences without violence and can build a more peaceful future for their families and communities.

Job Title: Driver

Reports to: Finance and Operation Manager

Job location: Kigali

Contract Duration: One year, renewable if funding permits

Job Purpose
Reporting to Finance and Operations Manager the holder of this position will support Alert staff and partners and contribute to the project’s impact and sustainability by ensuring compliance and sound management of organization vehicle assigned to her/him, in line with Rwandan Law, donor regulations and International Alert’s policies, procedures and minimum standards.

Duties and Responsibilities
  • Duty to drive at a reasonable speed
  • Transport ALERT staff and visitors;
  • Duty to be aware of your surroundings (Driver also has a duty to remain alert and be aware of their environment around their vehicle
  • Duty to maintain control of the car, inspect vehicle for defects and propose repairs and maintenance;
  • Duty to maintain and use vehicle’s equipment; Driver has a duty to keep her/his vehicle maintained and in safe operating condition. All lights and brakes need to be working properly.
  • Duties imposed by laws in Rwanda, Drivers in Rwanda are subject to laws that codify other duties a driver on the road must abide by. If these laws are violated, a negligence/car accident claim can be made against the offending party, and any fines shall be paid by the
  • Driver Not International Alert. Examples of these include:
  • Driving under the influence of drugs or alcohol
  • Right of way laws for pedestrians
  • Respect of traffic lights
  • Driving on the wrong side of the road
  • Fill vehicle logbook appropriately
  • Ensure that the vehicle has a valid insurance and Alert the line Manager the end of insurance contract before one month
  • Keep vehicle clean, in serviceable condition and performs minor preventive maintenance daily;
  • Pick and distribute couriers to and from partners and other stakeholdersAssure that vehicle is equipped with the proper equipment.
  • Assure that vehicle is equipped with the proper equipment.
  • Assure accidents are reported to supervisor and investigation forms completed;Record all fuel consumption on Daily Basis;
  • Perform any task as requested by the supervisor.
Essential requirements
  • Having Higher education.
  • Having Driving Permit Category B
  • Basic Knowledge for Mechanical Engineering
  • At least 5 years of driving experience working with an International NGO and Donor -funded projects  institutions
  • Fluent English & Kinyarwanda; Clear written and verbal communication abilities
  • Ability to work with a large and diverse team
How to apply:
Applications including Motivation letter and CVs/resume ONLY addressed to ALERT COUNTRY COORDINATOR must be submitted to the following email address: Rwanda@international-alert.org not later than Monday January 22, 2018 COB.

Intern


International Alert has been working for 30 years with people directly affected by conflict to find peaceful solutions. We believe in a world where people resolve their differences without violence and can build a

Job Title: Intern

Reports to: Finance and administration assistant

Job location: Kigali

Contract Duration: 6 months with possibility of extension

more peaceful future for their families and communities

Job Purpose
The position will be in finance and administration Unit of international alert Kigali office. The post holder will support project managers and finance team with day to day administrative work. The person will specifically act as receptionist to the organisation and support general administrative duties for various project managers.

Duties and Responsibilities

  • Administrative and general task
  • Assist in travel arrangements for International Alert staff.
  • Participate and implement the policies and procedures approved by the International Alert to ensure successful operation of the organization.
  • Assist in preparation of International Alert’s projects trainings or other events
  • Responsible for answers Visitors inquiries/communications where required
  • Provide support with filing and administration of financial Documents
  • Ensure administrative support to International Alert Rwanda’s visitor
  • Be an active member of the Alert team in Rwanda and support and assist colleagues;
  • Any other duties which contribute to the smooth running of International Alert Rwanda as required by his/her supervisor.
  • Person Specification


Talents

  • At Alert, we have introduced Talent Management to our business model as we believe talented people are crucial to the success of our work. We believe all individuals are talented and success comes in matching the right talents to the right roles.
  • For this role, the skills, qualifications and experience listed below are important, but we believe that to be great in internship you are likely, first and foremost, to have a talent to work in team work and to receive people who come to international alert –This is what we will be looking for above all else


Essential requirements

  • Fresh Graduate in Bachelor’s degree of Management or related Business Administration studies/courses. Having worked on the reception and in customer care service in Non -Government Organization institution would be an asset;
  • Must write, speak and communicate in English, French and Kinyarwanda; Proven computer literacy (Word, Excel, Power Point);
  • Good interpersonal skills, including team working and networking skills; Ability to work under pressure, with strict deadlines, and to prioritise clearly; Ability to interact and work with people from a range of cultural and professional backgrounds


How to apply:
Applications including Motivation letter and CVs/resume ONLY addressed to ALERT COUNTRY COORDINATOR must be submitted to the following email address: Rwanda@international-alert.org  not later than Monday January 22, 2018 COB.

Project Officer


Job Title:  Project Officer

Reports to: Project Manager

Management Responsibility:  Intern and project Consultants

Job location: Kigali, with extensive travel within Rwanda

Grade: Grade 4

Contract Duration: One year, renewable if funding permits


Job Purpose
The purpose of this position is to coordinate Ijwi ry’Abahinzi n’Aborozi (Farmers voices project)
  • The project aims to contribute to the reduction of poverty and strengthened food security by promoting farmer centred policies through enhanced civil society and farmers organisations engagement in Rwanda; this project is funded by European Union.
  • The position will work across project and thematic strands to ensure that project district field staff and partners have the peacebuilding knowledge and expertise needed to ensure the production of high-quality, high-impact project outputs and outcomes. This will involve working closely with the Alert team and project lead partner in a mentoring role, providing constructive feedback and capacity building support aimed at strengthening our integrated peacebuilding approach. Critical to this post is an ability to build effective external and internal relationships, using collaborative approaches. The successful candidate will also have knowledge and experience of programme design and project management including responsibility for budgets Monitoring, project reporting, field staff support and evaluation, donor relations and civil society partnerships. Experience on food security program management will be an added value.


Duties and Responsibilities
This post focuses on five key elements:

  • Management and supervision of Ijwi ry’Abahinzi n’Aborozi (Farmers voices project)
  • Strengthen peacebuilding framework of the project;
  • Monitoring, evaluation and donor reporting;
  • Strategic development;
  • Networking and outreach;
  • Contributing to alert’s organisational processes and strategies.


Management and supervision of Ijwi ry’Abahinzi n’Aborozi (Farmers voices project);

  • Lead on day-to-day implementation of project’s activities;
  • Coordinate closely with Imbaraga project manager on project activity implementati
  • Ensure clarity about roles and responsibilities among project stakeholders and involving /informing all stakeholders of plans;
  • Planning and forecasting grant expenditure, project activities, procurement and staffing to ensure compliance with the project contract and budget and to prevent overspending or under spending;
  • Ensure proper co-ordination with project’s partners, in line with planned activities and agreed outcomes
  • Ensure narrative and financial reporting to Alert and to the project lead implementer;
  • Oversee the design and production of high-quality research outputs, including authoring reports for both national and international audiences, on a variety of thematic issues, including reconciliation, governance, agriculture, and the economic dimensions of peacebuilding;
  • Derive policy recommendations from research outputs and assist in the development and implementation of evidence-based advocacy strategies for the project.

Strengthen peacebuilding framework of the programmes

  • Analyse the political, economic and social context in Rwanda with a view to ensuring the continuing relevance;
  • Ensure co-ordination and adequate recording of lessons learning among partners of the project, counterpart organisations/institutions;

Monitoring and evaluation

  • Support the development of effective M&E frameworks (in close collaboration with partners) for the project and feed this into Alert’s overall institutional reporting;
  • Contribute to and draw on the work of Alert’s Design, Monitoring and Evaluation (DME) work, in Rwanda and internationally;
  • Produce and disseminate success stories as well as related ‘impact’ films or other outputs;
  • Contribute to Alert’s initiative on Knowledge Management, e.g. by articulating lessons learned from the project.

Strategic development

  • Contribute to the development of the overall programme strategic directions and strategy documents;
  • Work with Alert’s team and partners to develop new project and programme ideas, including the development of funding proposals for a variety of donors;
  • Support the Country Coordinator in nurturing good relationships with potential funders in Rwanda and outside of Rwanda

Networking and outreach

  • Build and strengthen relationships with district of project implementation; key funding partners around the development of new project ideas and programme direction;
  • Represent Alert’s values and ideas at relevant conferences, seminars and other meetings, including at a high level;
  • Work as part of a team developing effective relationships with key national as well as international institutions necessary to meeting key advocacy objectives and raising the profile of the organisation in Rwanda.
Contributing to Alert’s organisational processes and strategies

  • Ensure proper implementation of all relevant Alert finance, admin, security and HR policies, in close coordination with the Rwanda finance/ admin staff as well as Alert’s Africa Programme Finance and Admin Manager;
  • Provide attentive and supportive line-management of consultants/ interns, in line with Alert’s policies and procedures, as well as Rwanda labour law;
  • Participate in organisation-wide events and discussions on related topics/projects;
  • Provide ideas and support for the development of regional programming ideas (in close collaboration with the wider Africa Programme team);
  • Take proactive steps to ensure that effective relationships are created and maintained with staff at different levels within the organisation.
Travel requirements

The job is based in Kigali with extensive travel to districts outside of Kigali

PERSON SPECIFICATION
ESSENTIAL REQUIREMENTS

  • Talents
  • At Alert, we have introduced Talent Management to our business model as we believe talented people are crucial to the success of our work.We believe all individuals are talented and that success comes in matching the right talents to the right roles.
  • For this role, the skills, qualifications and experience listed below are important, but we believe that to be great in this job you are likely, first and foremost, to have a talent for analytical thinking and persuasive communication, balanced with a constructive and highly collegial personal working style that can advance Alert’s goals of coalition-building and promoting peaceful outcomes in Rwanda. This is what we will be looking for above all else.
  • At least Bachelor’s degree level in a relevant field
  • 5- years’ experience of project management at an NGO, including with donor reporting and managing budgets
  • Experience in managing EU funded projects
  • Strong experience in managing project in area of agriculture and food security
  • Expertise on peace building
  • Articulate and persuasive in argument
  • Proven ability to build strong working relationships
  • Fluency in written and spoken English and French
  • Respectful approach to human interactions
  • Committed to International Alert organisational values and goals.
  • Highly computer literate especially in using Word and Excel
  • Team Player and Able to work with minimum supervision


DESIRABLE REQUIREMENTS

  • Higher degree in a relevant field
  • Experience of coalition building with civil society
  • Experience of commissioning and managing research on relevant topics
  • Innovative, creative, problem-solving attitude


How to Apply

To apply, please send a completed application form and equal opportunities form at Rwanda@international-alert.org  ; both of which can be found under ‘How to Apply’ which is part of the Jobs section of Alert’s website (http://www.international-alert.org/jobs  ).

Closing date: 31st   January 2018, 5:00PM Kigali time

Note:

CV are not accepted
Only shortlisted Candidates shall be contacted

Sunday, 17 December 2017

Marketing Director


Founded in 1988, StarTimes group is now the most influential system integrator, technology provider, network operator, and content provider in China’s television broadcasting industry, and is on its way to become a media group with global influence.

With a global vision, StarTimes began to expand its business to Africa in 2002, and has been working closely with African governments to jointly promote digitalization and informatization

Position Description

The Marketing Director holds ultimate responsibility for the organisations marketing activities and oversees the development and delivery of a fully integrated marketing strategy for the business.

Job title:  Marketing Director

Number of position: 01

Job description:

  • Development and implementation of the Brand strategy.
  • Developing the marketing strategy for new and existing products
  • Overseeing implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR.
  • Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
  • Guiding the day to day activities of the marketing team.
  • Ensuring that the marketing objectives are implemented by the marketing team.
  • Work closely with product management team to define marketing materials and programs.
  • Manage social media presence and direct programs to improve social media eputation and recognition.
  • Developing and delivering marketing and communications strategies for the organisation.
  • Ensure developing a certain amount potential client as well as keep a well relationship with the existing clients;
  • Expanding our contact circles through participating various events and media promotions;
  • Upgrades advertising products by well communicating with overseas department, content marketing department and AR department;
  • Build customer information database for the better client management approach.


Requirement & Qualifications:

  • MBA or Bachelor’s degree in Marketing, business or any other related field 
  • Previous 10 years experience working in the same or related industry at the senior management level.
  •  Extensive direct marketing experience.
  • Strong understanding of the marketing mix and where direct marketing fits within this.
  • Excellent interpersonal skills and the ability to work well with multi-functional teams. 
  • Experience in creating content for the web and growing a social audience
  • Editorial mindset that seeks to understand what audiences consume and how to create it.

Key skills:
Client Relationships, Coaching, Managing Processes, Self-Motivated, Marketing Plan, Subordinate Involvement, Customer Focus, Marketing Research, Statistical Analysis, Developing Budgets, Financial Planning and Strategy

Salary:

Negotiable

Interested candidates should send their application enclosed with a cover letter, Curriculum Vitae, Academic documents and other certificates. The application should be addressed to the CEO OF STAR AFRICA MEDIA (Startimes) and delivered to STAR AFRICA MEDIA offices especially in HR Department or send on email address: hrmstartimes@gmail.com from 9 to 26th December 2017 at 5:00 pm. Startimes head office is located at KIGALI-KIMIHURURA

Field Researcher


BBOXX Capital Rwanda wishes to recruit qualified and self-motivated staff to work in the following position;

BBOXX is a UK-based company providing affordable, upgradeable solar solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. With over 100,000 systems deployed so far, we have 450+ staff - working across 5 offices in the UK, China and East Africa - who are waking up every morning to work with BBOXX to electrify 20M people by 2020. We invite you to join us on this journey to electrify the world!

Title: Field Researcher
Reports to: Retail Manager
Location: Field (80%) and Office (20%)

Purpose:
The Field Researcher will assist with research data collection, analyse and provide regular reports on results of the field finds. He/she will be expected to assist with conducting a series of interviews or focus groups with current BBOXX customers as part of research projects within BBOXX

Responsibilities:

  • Conduct interviews or focus groups (on the field) with current customers of BBOXX.
  • Contribute to the research design and field studies in relation to the ongoing projects
  • Run pilots of new products and services
  • Record, analyse and provide regular reports on results of the field findings
  • Prepare and own any assigned research Project.
  • Research new markets and where to expand.
  • Carryout any other duties that are within the scope and purpose of the job.


Person specification:

  • Bachelor degree in statistics, environmental Management, or any other related field
  • Two years of experience in conducting research
  • Native-level knowledge of Kinyarwanda, with very good understanding of rural dialects and must befluent in English
  • Good statistics and analytical skills
  • Good IT skills with the ability to learn new software
  • Be proficient with the Microsoft Office Suite
  • Ability to evaluate, verify, and edit research data.
  • Good interpersonal skills
  • Able to work full-time with regular visit in the field
  • Familiarity with Solar Home Systems and the wider solar energy field would be an added advantage
  • Meticulous in every given task.

Deadline: Wednesday, 27th December, 2017 at 17.00 hours

How to apply:

Send your C.V. and cover letter to careers.rwanda@bboxx.co.uk

Must put the position you are applying for in the subject line. Failure to do this, your application shall not be considered.

Only Shortlisted candidates will be invited to interview.

Laboratory Technician


ARC works with its partners and constituencies to provide opportunities and expertise to refugees, displaced people and host communities – to better survive conflicts and crisis, and to rebuild lives of dignity, health, security and self-sufficiency. ARC presently works in and with partners in ten countries globally.

ARC has consistently operated in Rwanda since 1994, and today has a strong and committed team of over 200 regular, full time national staff and partners – implementing programs in Primary health care, RH, HIV and Nutrition, WASH, Shelter/Infrastructure, and SGBV & Protection.

ARC islooking for qualified, self-driven and committed individual - for the position of Laboratory Technician, to be based at the ARC-run Mahama-I Health Facility, in Mahama Refugee camp

PRIMARY PURPOSE
Key responsibilities:

  • Conduct laboratory exams according to Rwandan Ministry of Health protocols and guidelines
  • Verify and maintain all laboratory materials and equipment ensuring good condition
  • Record all laboratory results in their corresponding register, and provide timely test results sheets to different Health Center services
  • Monitor and provide routine maintenance to ensure hygiene of all laboratory materials and equipment
  • Bring sputum of multi-resistant TB cases to National Reference Laboratory as needed.
  • Bring to “National transfusion center” samples of incompatible rhesus for Combs Test and if necessary buy and bring Gamma Globulin substance
  • Ensure proper storage and maintenance of cold-chain
  • Bring samples for CD4 and viral load, count and RPR to Hospital Laboratory as required
  • Take quality control samples to District Hospital on monthly basis
  • Take blood samples, urines samples, stool, sputum according to lab exams prescribed and per guideline


Minimum qualifications:

  • At least A1 Diploma in laboratory sciences or other health-related field from a recognized university with full registration and current practicing license with relevant professional body (Rwanda Medical Council)
  • At least 2 years’ working experience in a human laboratory in a low-resource, fast-paced setting, working with vulnerable/displaced persons
  • Analytical and organizational skills/experience with health data
  • Demonstrated knowledge of Health Information Systems, HIV protocols and Rwandan Ministry of Health protocols and guidelines
  • Excellent organizational and administrative skills
  • Good oral/writing skills in Kinyarwanda and English or French; and computer literacy
  • Experience working in protracted refugee situation in Rwanda


APPLICATION GUIDELINES:
Submit 1 page Cover letter, an updated CV (maximum three pages) and names, title and contacts of three professional referees, to include most current employer/supervisor - via email to RWJobs@arcrelief.org with the POSITION applied for clearly indicated in the subject line. The deadline for submission of applications is 21st December, 2017 at 17:00hrs.

Only applications received through the stated email address will be considered.Only shortlisted candidates will be contacted.

Dentists - 2 Posts


ARC works with its partners and constituencies to provide opportunities and expertise to refugees, displaced people and host communities – to better survive conflicts and crisis, and to rebuild lives of dignity, health, security and self-sufficiency. ARC presently works in and with partners in ten countries globally.

ARC has consistently operated in Rwanda since 1994, and today has a strong and committed team of over 200 regular, full time national staff and partners – implementing programs in Primary health care, RH, HIV and Nutrition, WASH, Shelter/Infrastructure, and SGBV & Protection.

ARC islooking for qualified, self-driven and committed individual - in the position of Dentists (2), based in the ARC-run Nyabiheke and Gihembe Health facilities, in the respective refugee camps.

PRIMARY PURPOSE

  • Key responsibilities:
  • Provide dental treatment to patients, consult with extra attention on services or doses.
  • Refer patients to additional dental services or treatment if required.
  • Provide follow up with the patients that he/she has consulted to ensure good reception and proper treatment.
  • Report to the head Nurse any quality care issues that may require corrective action.
  • Provide instruction in Oral hygiene and methods of preventing the spread of oral diseases.
  • Provide information, Education and Communication (IEC) on oral hygiene and methods of prevention to the beneficiaries.
  • Fill client file and register book for each patient who comes in for consultation.
  • Interview patients to obtain information which will guide diagnosis with/through physical examination of the patient while in consultation.
  • Support in maintenance of medical materials and equipment.
  • Coordinate with other health staff on self-assessment of clinical skills and challenges.
  • Perform record keeping procedures when registering patients according to health center protocols.


Minimum qualifications:

  • A Medical Doctor from a recognized university with full registration and current practicing license with relevant professional body (Rwanda Medical Council) as a Dentist.
  • Full registration and current practicing license with relevant professional body. (Rwanda Allied Health Professions Council) is required.
  • At least 3 years working experience serving as a dentist in a low-resource, fast paced setting, working with vulnerable/displaced persons.
  • Experience in capacity building of health staff with good leadership qualities.
  • Analytical and organizational skills/experience with health data.
  • Demonstrated knowledge of health information systems and primary health care concepts including Rwandan MOH protocols and guidelines.
  • Strong report writing skills with proven organizational/Multitasking skills.
  • Computer knowledge is an added advantage.
  • Oral/writing skills in English, French or Kinyarwanda
  • Experience working in protracted refugee situation and/or previous experience in Rwanda


APPLICATION GUIDELINES:
Submit 1 page Cover letter, an updated CV (maximum three pages) and names, title and contacts of three professional referees, to include most current employer/supervisor - via email to RWJobs@arcrelief.org with the POSITION applied for clearly indicated in the subject line.

The deadline for submission of applications is 21st December, 2017 at 17:00hrs.

Only applications received through the stated email address will be considered.Only shortlisted candidates will be contacted.

Data Officer


ARC works with its partners and constituencies to provide opportunities and expertise to refugees, displaced people and host communities – to better survive conflicts and crisis, and to rebuild lives of dignity, health, security and self-sufficiency. ARC presently works in and with partners in ten countries globally.

ARC has consistently operated in Rwanda since 1994, and today has a strong and committed team of over 200 regular, full time national staff and partners – implementing programs in Primary health care, RH, HIV and Nutrition, WASH, Shelter/Infrastructure, and SGBV & Protection.

ARC islooking for qualified, self-driven and committed individual - in the position of Data Officer, to be based at the ARC-run Gihembe Health Facility, in Gihembe Refugee camp

PRIMARY PURPOSE
Key responsibilities:

  • Work with clinical health staff to ensure that program and health data collected is complete, accurate and upto date at all times.
  • Assemble the data necessary to complete all required reports in a timely manner.
  • Ensure the timely, accurate and complete data entry of records in the electronic systems as required.
  • Assist with training of clinical staff in data collection procedures.
  • Ensure that all source documents including patient files, registers, reports etc are available during DQA activities.
  • Actively participate in internal and external data quality assessment.
  • Ensure that applications capturing and updating institutional data incorporate edit and validation checks to assure the accuracy, consistency and integrity of Data.
  • Check and correct data inconsistencies, document corrections made to data at any stage of data management.
  • Ensure that personnel are trained in Data entry management and data quality assurance skills.
  • Maintain and update the health related records in the records center and at the clinical service delivery areas to ensure adherence to this SOP.
  • Ensure that active, inactive, perpetual and /or electronic records are accessible to only authorized personnel as per the SOP manual.
  • Ensure that staff at the health center have been trained on the health related records filling and storage system.
  • Provide weekly, monthly, quarterly and annual reports as per internal and MOH guidelines



Minimum qualifications:

  • At least A1 Certificate or diploma in public health, statistics or related health field from a recognized university. Back ground in Nursing is preferred.
  • At least 3 years working experience in data management in a low-resource, fast-paced setting, working with vulnerable people.
  • Demonstrated familiarity with health data management SOPs and Rwanda health management information system.
  • Experience in Rural Health Center/Hospital setting.
  • Excellent organization and administrative skills.
  • Demonstrated report writing and communication skills, with excellent Computer knowledge.
  • Good Oral/writing skills in English, and French or Kinyarwanda
  • Experience working in protracted refugee situation in Rwanda


APPLICATION GUIDELINES:
Submit 1 page Cover letter, an updated CV (maximum three pages) and names, title and contacts of three professional referees, to include most current employer/supervisor - via email to RWJobs@arcrelief.org with the POSITION applied for clearly indicated in the subject line. The deadline for submission of applications is 21st December, 2017 at 17:00hrs.

Only applications received through the stated email address will be considered.Only shortlisted candidates will be contacted.

Medical Administrative Assistant


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.


Open to Internal and External Candidates

Position Title:  Medical Administrative Assistant

Organizational Unit:  Migration Health Department

Duty Station:  IOM Kigali, Rwanda

Classification:  General Service Staff, Grade G4 (UN salary Scale for GS Staff)

Type of Appointment       : Special fixed term, nine (9) months with possibility of extension

Estimated Start Date       : As soon as possible

Closing Date                          : December 28, 2017

Reference Code                      : VN2017/08 - RW

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

Under the overall supervision of the Chief of Mission and under the direct supervision of the Head of Migration Health Assessment Centre (MHAC)/ Migration Health Physician Officer as well as coordination with the Senior Nurse the incumbent will be responsible and accountable for all administrative tasks in IOM medical department S/he will also be the liaison of medical department and other departments in IOM Rwanda.

Core Functions / Responsibilities:

  • Assist in filing and managing Migration Health Department (MHD) library and ensuring documents are filed in systematic order with ease for retrieval.
  • Prepare correspondence to respond to enquiries in respect to relevant matters of the MHAC.
  • Assist the Head of MHAC administratively in establishing, regulating and maintaining health assessment activities at the MHAC Rwanda
  • Serve as the focal point for IOM Rwanda Medical Department for procurement and stock requisition of office supplies and equipment as well as maintaining inventory of the same.
  • Coordinate MHAC refurbishment, regular maintenance and security-related issues with other relevant units in the mission.
  • Serve as a custodian of all Medical related agreements/service contracts in coordination with procurement unit.
  • Assist in preparing Purchase requisition forms, payment summaries and payment requests for medical service provider invoices in close coordination with the senior nurse before approval by Head of MHAC.
  • Liaise with finance unit on payments of various medical service provider invoices.
  • In co-ordination with the finance unit ensure correct allocation of budget lines (WBS) to all medical related expenses, participate in budget making process by collecting relevant statistics required for such a process as well assist in budget/financial monitoring.
  • Assist the Senior Nurse in preparation of Canadian Warrant cost sheets related to health assessments of Canada-bound migrants from Rwanda for timely submission to Operations Department and inclusion on their Canadian warrants
  • In coordination with HR receive and distribute staff contracts, time sheets, and other relevant communications as well as assist in tracking of annual leave (AL) planning in Medical Department, and update the data base of ALs and Duty Travels (TDYs)
  • In coordination with the Senior Nurse and the operations unit assist in logistical preparations and execution for transportation of migrants to and from MHAC.
  • Coordinate with the transport unit of the mission for transportation needs of MHD staff
  • Assist with the coordination of medical staff travel within the country and out of the country.
  • In coordination with the Mission’s office assistant assist with facilitation of accommodation, airport pick up, Entry VISA follow ups for MHD staff on TDY in Rwanda.
  • Perform any other related duties as assigned by the Head of MHAC in Rwanda


Required Qualifications and Experience
Education

  • University degree in Administration Management, finance, Social Sciences or a related field from an accredited academic institution, with two years of relevant professional experience in relevant finance/administration preferably from an international organisation; or
  • Completed High School certificate/diploma from an accredited academic institution, with four years of relevant professional experience


Experience

  • Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, word as well as good knowledge working with databases and online applications
  • Mature individual, able to work independently, effectively and harmoniously with colleagues from varied cultures and professional backgrounds at all levels.
  • Tolerant individual with ability to work with people from different background and with flexibility and able to work on overtime, when requested
  • Demonstrated ability to maintain accuracy and confidentiality in performing responsibilities.
  • Previous working experience with NGOs, international organizations, health institution or a busy finance/administration office would be a distinct advantage


Languages

  • Fluency in English and Kinyarwanda is required. Knowledge of French and Swahili is an added advantage


Required Competencies
Behavioural

  • Accountability — takes responsibility for action and manages constructive criticisms
  • Client Orientation — works effectively well with client and stakeholders
  • Continuous Learning — promotes continuous learning for self and others
  • Communication — listens and communicates clearly, adapting delivery to the audience
  • Creativity and Initiative — actively seeks new ways of improving programmes or services
  • Leadership and Negotiation — develops effective partnerships with internal and external stakeholders;
  • Performance Management — identify ways and implement actions to improve performance of self and others.
  • Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
  • Professionalism - displays mastery of subject matter
  • Teamwork — contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
  • Technological Awareness - displays awareness of relevant technological solutions; 
Other

Appointment will be subject to certification by the Organization’s (IOM’s) Medical Officer, based on medical examination(s), that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the Government of Rwanda, where applicable.

This application is open to all Rwandese citizen and any other foreign national as long as such an applicant has a right of residence and right to work in Rwanda at the time of application (IOM will not be responsible in securing such Visas or authorisations from the Government of Rwanda, any applicant of foreign nationality must provide authentic certification from Government of Rwanda in regards to right of residency and right to work in Rwanda at the time of application).

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by December 28, 2017 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the Position title and reference code.

In order for an application to be considered valid, IOM will only accept applications which should include a cover letter (not more than one page) and résumé (CV) highlighting the required education and experience

Only shortlisted candidates will be contacted.

Receptionist


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.


Open to Internal and External Candidates


Position Title: Receptionist

Organizational Unit:  Migration Health Department

Duty Station:  IOM Kigali, Rwanda

Type of Appointment     : Special fixed term, nine (9) months with possibility of extension

Estimated Start Date     : As soon as possible

Closing Date                         : December 28, 2017

Reference Code                    : VN2017/08 - RW


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. Internal and external candidates are eligible to apply to this vacancy. For the vacancy, internal candidates are considered as first-tier candidates.

Context:

Under the overall supervision of the Chief of Mission and under the direct supervision of the Head of Migration Health Assessment Centre (MHAC)/ Migration Health Physician Officer as well as coordination with the Medical Administrative Assistant the incumbent will perform clerical and office reception tasks in support of Migration Health Assessment Centre (MHAC) daily operations.

Core Functions / Responsibilities:

  • Receive, Register and distribute all correspondence/mail coming in and out of the Migration Health Assessment Centre (MHAC);
  • Operate the switchboard, welcome/help visitors to MHAC and usher them as required;
  • Issuing and recording reference numbers of all correspondence from MHAC;
  • Ensure office cleanliness by coordinating the work of cleaners at Migration Health Assessment Centre (MHAC);
  • Ensure clinical waste disposal is properly handled;
  • Report on the stock status of office supplies and assist in the stock replenishment in due time;
  • Maintaining the organization of paper, documents and doing photocopying and duplicating services as requested;
  • Ensure that only authorized persons can enter the building;
  • Supporting office hospitality in the presence of guests by ensuring that tea, water and refreshments are served and provided at official meetings as requested;
  • Perform any other related duties as assigned by the supervisor.

Required Qualifications and Experience Education

  • Diploma in Completed High School certificate/diploma from an accredited academic institution in Secretarial Studies, Office Management or its equivalent with three (3) years of relevant professional experience

Experience

  • Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, word as well as good knowledge working with databases and online applications
  • Mature individual, able to work independently, effectively and harmoniously with colleagues from varied cultures and professional backgrounds at all levels.
  • Tolerant individual with ability to work with people from different background and with flexibility and able to work on overtime, when requested
  • Demonstrated ability to maintain accuracy and confidentiality in performing responsibilities.
  • Previous working experience with NGOs, international organizations, health institution or a busy finance/administration office would be a distinct advantage

Languages

  • Fluency in English and Kinyarwanda is required. Knowledge of French and Swahili is an added advantage


Required Competencies
Behavioural

  • Accountability – takes responsibility for action and manages constructive criticisms
  • Client Orientation – works effectively well with client and stakeholders
  • Continuous Learning – promotes continuous learning for self and others
  • Communication – listens and communicates clearly, adapting delivery to the audience
  • Creativity and Initiative – actively seeks new ways of improving programmes or services
  • Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
  • Performance Management – identify ways and implement actions to improve performance of self and others.
  • Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
  • Professionalism - displays mastery of subject matter
  • Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.

Other

Appointment will be subject to certification by the Organization’s (IOM’s) Medical Officer, based on medical examination(s), that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the Government of Rwanda, where applicable.

This application is open to all Rwandese citizen and any other foreign national as long as such an applicant has a right of residence and right to work in Rwanda at the time of application (IOM

will not be responsible in securing such Visas or authorisations from the Government of Rwanda, any applicant of foreign nationality must provide authentic certification from Government of Rwanda in regard to right of residency and right to work in Rwanda at the time of application).

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by December 28, 2017 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the Position title and reference code.

In order for an application to be considered valid, IOM will only accept applications which should include a cover letter (not more than one page) and résumé (CV) highlighting the required education and experience

Only shortlisted candidates will be contacted.

Tuesday, 7 November 2017

Workforce Development Advisor


Chemonics International, As an employee-owned for-profit firm, we strive to provide excellence and value. We set the highest possible performance standards, and we believe our ownership culture and streamlined company model reinforce our development mission, allowing us to be efficient and effective in promoting meaningful change around the world. Chemonics delivers a wide variety of services to support our mission of promoting meaningful change around the world.

Scope of Work
Workforce Development Advisor

The USAID Global Health Supply Chain – Procurement and Supply Management project

Background
The USAID Global Health Supply Chain – Procurement and Supply Management (GHSC-PSM) project is the primary vehicle through which USAID 1) procures and provides health commodities, 2) provides technical assistance to improve partner countries’ management of the supply chain, and 3) collaborates with key international stakeholders to support global health initiatives. There are four main task orders for the project: HIV/AIDS, Malaria, Population and Reproductive Health, and Maternal and Child Health.

Purpose
The Workforce Development Advisor for GHSC-PSM Project Rwanda is responsible for providing the effective transfer of skills, knowledge and technology for improved and sustained performance through technical assistance. S/he will conduct the coordination with relevant stakeholders in the provision of assistance to build the capacity and capabilities of national systems. Along with relevant global and national-level stakeholders, s/he will identify and select strategies for building human resource capacity while considering the context for the capacity development, including all other initiatives. S/he will also identify short-term technical assistance needs and find ways of meeting these, and monitor and report on them.

Principal Duties and Responsibilities

  • Support the GHSC-PSM project and Government of Rwanda to implement key workforce development approaches (including planning, policy, management, training,) in support of ensuring supply chain performance management.
  • Support the GHSC-PSM project and Government of Rwanda to carry out supply chain workforce assessments using a range of tools and approaches that are adapted for local use.
  • Provide technical assistance in implementing strategies to transfer health commodity supply chain management skills, knowledge, and technology to the partner country; in identifying barriers to effective skills transfer and institutionalization of best practices, and with partner country governments and other in-country partners, in finding approaches to address and overcome these challenges.
  • Support in-country program teams at early stage technical activities planning and during implementation to ensure proper capacity building and effective transfer of skills (including during development of training materials, tools, SOPs, and monitoring of transfer of skills) of supply chain workforce at different levels of the supply chain system in Rwanda.
  • In collaboration with GHSC-PSM team and others, ensure lessons learned in developing a supply chain management workforce are captured and disseminated broadly within the project, in Chemonics and through external publication and presentation.
  • Develop, write, and review documents such as: strategy papers, programmatic reports, articles and presentations and technical briefs. Work in close consultation with other program and country-based Technical Advisor and staff.
  • Regularly review international and domestic advances in SCM related workforce issues and make recommendations on how to apply the most up-to-date and relevant practices to the project.
  • Provide updates to GHSC-PSM technical staff as needed, using an array of communication approaches appropriate to specific country settings (e.g. email, workshops and trainings, SharePoint, etc.).
  • Any other activities as required by the supervisor.


Experience, Skills and Qualifications required:

  • Master’s Degree in pharmaceutical supply chain management, public health work-force and organizational development, public health, and health policy, or Bachelor degree with 5 years relevant experiences in the related field’s areas.
  • 5+ years’ experience in conducting the design, development, and evaluation of training approaches, curricula, courses, and products to build the capacity of individuals in a wide variety of health logistics and health commodities fields.
  • Understanding of the role of health supply chains in the broader context of national health systems is required.
  • Experience in implementing projects in Rwanda focused on health systems strengthening, capacity building of local governments, and supply chain management.
  • Understand effective communication (oral and written) concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Develop new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of GHSC-PSM Project’s performance and meeting objectives, results and commitments.
  • Knowledge and ability to determine and satisfy client needs (internally and externally) and maintain partnering and productive relationships during engagements, including influencing, communicating, presenting, facilitating, and managing new relationships.

Level of Effort and Location
This long-term position will be based in Kigali, Rwanda, with intermittent travel throughout the country

Supervision
The Workforce Development Advisor will report to the Senior Health System Strengthening Advisor

Application Process
Application should include an application letter, a detailed Curriculum Vita, copy of academic qualifications, three professional references, telephone contact and email address, by Monday November 20th 2017 at 12 noon.

Please apply to:
The Country Director, GHSC-PSM Project, Rwanda E-mail your application on: psmrwanda.recruitment@gmail.com and mention “Workforce Development Advisor Application” as subject of your email. Only short-listed candidates will be contacted. No phone calls will be accepted in relation to the subject.

Sales and Agent Network Manager


BBOXX is a UK-based company providing affordable, upgradeable solar solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. With over 100,000 systems deployed so far, we have 450+ staff - working across 5 offices in the UK, China and East Africa - who are waking up every morning to work with BBOXX to electrify 20M people by 2020. We invite you to join us on this journey to electrify the world!


Title: Sales and Agent Network Manager

Reports to: Head of Strategy
Location: Kigali, Rwanda (with some travel to London, Kenya and other locations)

Role Purpose:

  • To deliver sustainability and performance efficiency of our sales channels (referral, agent and sub-agent networks) through enhanced channels innovation and expansion, to drive high quality sales in East Africa against set targets.
  • To lead in the development and implementation of immediate, medium and long-term sales strategies spearheaded by better data analysis and sales prediction, team optimization and capacity building, to deliver high sales, high ARPU and maintain a healthy portfolio, all against set targets.


Key responsibilities:

  • Manage and champion the Identification, Scoping, Implementation and Monitoring of Sales Improvement Projects
  • Set and Implement Standards for Sales Channels Quality Assurance across East Africa.
  • Offer leadership and guidance on sales agent network administration and ongoing sales channel management function in the region with a special focus on ensuring the agent, referral and sub-agent networks are performing optimally and delivering quality numbers for each country.
  • Review the current sales agent network model, develop and implement systems to drive further efficiency from recruitment, training, performance management, compensation to the design of sales and channel tools among others.
  • Building and growing the agents’ pool based on BBOXX’s strategic plan and sales’ targets across East Africa by working closely with country managements.
  • Tracking and optimising the cost of acquisition of BBOXX’s clients to define new sales’ channels.
  • Working closely with Legal to make sure all agent agreements and other channel models meet local regulatory requirements and are adhered to.
  • Building performance monitoring and enhanced reporting systems for our sales channels.
  • Working closely with the BBOXX’s marketing and academy teams to make sure agents are aware of new products and functionalities.
  • Managing incentive structure for agents to retain them and keep them motivated to perform better each month.
  • Any other duties within the Sales and Marketing Department as may be assigned.
  • Endeavour to deliver high sales, high ARPU and maintain a healthy portfolio, against set targets for all DESCOs at all times working directly with respective countries.

REQUIREMENTS

  • Have a 4-year university degree preferably in IT, Statistics or Business Related Field and 7 years and above experience in managing large sales teams or agent networks in a fast-paced environment.
  • Field Team and project management experience is a requirement.
  • Be proficient with the Microsoft Office Suite, MUST be excellent in MS Excel and Data Analysis.
  • Must speak fluent English. Articulacy of French is an added advantage.

Desired core competence:

  • PROJECT MANAGEMENT: Ability to multi-task, with strong project management and decision-making skills
  • EXCELLENT PEOPLE MANAGEMENT SKILLS – Brilliance in training, developing and motivating teams to perform to their best.
  • ANALYTICAL: Strong analytical and numerical skills, commercial acumen, and MS Excel skills
  • YOU LIVE TO MEET TARGETS: You love challenges, you are driven to reach targets. Failure is never an option. You have shown in the past an ability to meet targets independently and as a leader.

BENEFITS

  • Competitive salary and regional/international medical insurance
  • Our relentless commitment to personal development and career growth
  • Working with the best people in the sector and making an impact to the millions of people living in the dark
  • Living and working in one of the most beautiful parts of East Africa

Interested candidates should submit their application (motivation letter, updated CV, certificates and references) until latest 26th November.

Apply for this job

Marketing & Communications Manager


BBOXX is a UK-based company providing affordable, upgradeable solar solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. With over 100,000 systems deployed so far, we have 450+ staff - working across 5 offices in the UK, China and East Africa - who are waking up every morning to work with BBOXX to electrify 20M people by 2020. We invite you to join us on this journey to electrify the world!

Title: Marketing & Communications Manager

Reports to: Head of Strategy

Location: Kigali, Rwanda (with some travel to London, Kenya and other locations)

Role Purpose:
  • To ensure timely sales driven design, approval, production, availability and effective distribution and use of above and below the line advertising and promotional material/activities directly and through effective management & supervision of country marketing teams.
  • In consultation with the Head of Strategy, plan, direct, or coordinate marketing and communications policies and programs, such as determining the demand for BBOXX products and services offered against its competitors, lead in the implementation of an effective corporate communications strategy for BBOXX and identify next addressable target customers.
  • Develop and own pricing strategies with the goal of maximizing the BBOXX's profits or share of the market while ensuring the company's customers are satisfied and that all stakeholders are always adequately and timely informed of any changes in pricing as well as oversee product development or monitor trends that indicate the need for new products and services or bundling.
Job Responsibilities
  • To develop and execute advertising, communication and promotional and market activation campaigns for BBOXX commercial activities. To lead in the sales and promotional activities of BBOXX products across East Africa and build attractive customer incentive schemes to drive reliable referral sales, market storming, road shows and events sales.
  • To design and execute corporate communication and market research activities as approved by the Head of Strategy.
  • To promote advertising opportunities to external organizations and businesses and sell those opportunities per BBOXX’s Marketing and communication Strategy to enhance the company’s brand image. To ensure the effective distribution of BBOXX promotional information and materials eg social media, mailings, in print and direct contact, Compile lists describing product or service offerings.
  • To carry out administrative duties to ensure the successful operation of BBOXX’s communication and marketing activities targeting increased Sales, Increased ARPU and a Healthy Portfolio.
  • Manage and champion the Identification, Scoping, Implementation and Monitoring of Marketing and Communications Improvement Projects.
  • Identify, develop, or evaluate marketing and communication strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Formulate, direct, or coordinate marketing activities or policies to promote products or services, working with advertising or promotion managers.
  • Conduct economic or market surveys to identify potential markets for products or services and map out competition key strengths, weaknesses and opportunities.
  • Offer leadership and guidance on marketing and public relations in East Africa.
  • Be the primary champion in ensuring all products pricing are geared towards higher ARPU and Cash Collection and that the implementation is appropriately done in all BBOXX systems and any changes approved are timely implemented and communicated.
  • Any other duties within the Sales and Marketing Department as may be assigned.

REQUIREMENTS
  • Have a 4-year university degree preferably in Marketing, Business Development, Communication or Business Related Field and 5 years and above experience in managing large Marketing and Communication teams in a fast-paced environment.
  • Marketing and Communication Projects Management experience is a requirement.
  • Be proficient with the Microsoft Office Suite, and research software.
  • Must speak fluent English. Articulacy of French is an added advantage.

Profile:
  1. CRITICAL THINKING, CREATIVITY AND EXPRESSION: Can you think of a new innovative and viable ways of doing things? If so it will also be important to be able to put new concepts over in a way that can be readily understood. Critical thinking breeds creative thinking, which in turn solves problems.
  2. TECHNIC SAVVY: We hope you understand that technology will continue to advance and closely influence how marketing is accomplished and that tech savvy will help you spot technological disruptions, especially as they relate to marketing.
  3. PROJECT MANAGEMENT: Ability to multi-task, with strong project management and decision-making skills
  4. EXCELLENT PEOPLE MANAGEMENT SKILLS – Brilliance in training, developing and motivating teams to perform to their best.
  5. YOU LIVE TO MEET TARGETS, YOU’RE AN ASTUTE SALESPERSON: You love challenges, you are driven to reach targets. Failure is never an option. You have shown in the past an ability to meet targets independently and as a leader.

BENEFITS
  • Competitive salary and regional/international medical insurance
  • Our relentless commitment to personal development and career growth
  • Working with the best people in the sector and making an impact to the millions of people living in the dark
  • Living and working in one of the most beautiful parts of East Africa
Interested candidates should submit their application (motivation letter, updated CV, certificates and references) until latest 26th November.

Click here to  Apply for this job


Saturday, 7 October 2017

Administrative Assistant


Voluntary Service Overseas (VSO) is an international development charity with a vision for a "world without poverty" and a mission to "bring people together to fight poverty". VSO recruits professionals to work as volunteers, living and working alongside local populations in developing countries. VSO was founded in 1958, and currently works in 23 countries in Africa, Asia and the Pacific.

VSO started work in Rwanda in 1998 at the invitation of the Government of Rwanda and it focuses on programmes in Education, disability and youth/national volunteering. VSO Rwanda's work revolves around six development goals including, Secure livelihood, HIV/AIDS reduction, Education, Participation and Governance, Health and Disabilit


Job Title: Administrative Assistant

Kigali, Rwanda
None applicable
Permanent
Full Time, 35 hours per week

About VSO
VSO is the world's leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It's a highly effective approach that works, and today is helping millions of people in some of the world's poorest communities lift themselves out of poverty.

Role overview

  • Administrative support
  • Manage VSOR front desk ( reception)
  • Ensure management of meeting rooms and logistical requirements are timely provided whenever required;
  • Receive and distribute Incoming correspondence and follow up on provision of timely feedback;
  • Maintain a register of incoming and out-going correspondences;
  • Maintain a filing system of Incoming and outgoing letters, Tender documents, Purchase orders and requisitions;
  • Press Order of office supplies and staff consumables
  • Provide general support to visitors and orient as appropriate.
  • Organize flight bookings for staff and volunteers as per approved flight booking request by budget holders; using international Travel or local travel agency approved by VSO management.
  • Support operations manager in organising accommodation booking for VSO guests and liaise with suppliers to ensure their payment is done promptly;
  • Ensure all missed calls are registered in contact register to facilitate the track of missing calls
  • Manage office stationeries by conducting a monthly stock check and monitor the effective use of office stationery and sundry supplies (ensuring cost-effectiveness and value for money), and maintain minimum stock levels in the Country Office at all times.
  • Prepare and submit requests for timely procurement of stationery and office sundry supplies by the logistics officer.

Customer care:

  • Maintain effective customer support to all VSO visitors and excellent customer service and rapport.
  • Receive VSO main telephone calls, orient customers and ensure timely and appropriate responses;
  • Maintain and update database of internal and external important contacts, including of key government officials, as well as external non-governmental officials and stakeholders.
  • Follow up on timely responses to our clients and partners.
  • Cleanliness and kitchen/Work environment Management
  • Supervise the outsourced cleaners to ensure cleanliness of office and the general environment;
  • Be the focal contact to all kitchen related issues and make sure that the cook is paid on regular basis.
  • Supervise the cook and act as key contact for arranging lunch for VSOR visitors and staff.


Other

  • Fulfill other appropriate level responsibilities as defined or directed by the HR Business Partner from time to time.


Skills, qualifications and experience required

  • A Bachelor’s degree in Business Administration Or Public Administration, preferably in the field of Human Resources Management,
  • At least 2 years administrative experience in a busy organization of international setting.
  • Good IT (Word, Outlook, Excel, Power Point, Internet)
  •  Excellent written and verbal communication skills (English and French)
  • Experience of a high workload and ability to priorities and effectively manage time in order to deliver high quality work on time
  • Proven ability to build and maintain relations with colleagues, volunteers, VSO stakeholders
  • Flexibility to adapt, and a constructive and creative approach to problem solving
  • Attention to details
  • Demonstrable commitment to delivering excellent administrative and organizational service
  • Positive attitude, and warm and welcoming personality
  • Commitment to VSO’s values
  • Good basic budgeting and cash management
  • VSO reserves the right to close this job early if we receive a sufficient number of applications.

How to Apply

If you’re interested in applying for this role, please download the job description to read more details about the position and the skills and experience we’re looking for. To submit your application, click on ‘Apply now’ and complete all relevant fields on the online application form.

Application closing date: 19 Oct 2017

Interview/Assessment date(s)

To be confirmed later Start date

1st, November 2017

HR & Administration Officer


Voluntary Service Overseas (VSO) is an international development charity with a vision for a "world without poverty" and a mission to "bring people together to fight poverty". VSO recruits professionals to work as volunteers, living and working alongside local populations in developing countries. VSO was founded in 1958, and currently works in 23 countries in Africa, Asia and the Pacific.

VSO started work in Rwanda in 1998 at the invitation of the Government of Rwanda and it focuses on programmes in Education, disability and youth/national volunteering. VSO Rwanda's work revolves around six development goals including, Secure livelihood, HIV/AIDS reduction, Education, Participation and Governance, Health and Disabilit


Job Position: HR & Administration Officer
Kigali, Rwanda
None applicable
Permanent: Full Time, 35 hours per week

About VSO
VSO is the world's leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It's a highly effective approach that works, and today is helping millions of people in some of the world's poorest communities lift themselves out of poverty.

Role overview
Recruitment
  • Provide support in projects hiring, support managers in developing job descriptions, updating jobs in VSO’s recruitment system.
  • Provide advice to partner organisations on VSO recruitment processes.
  • Timely provide recruitment plans
  • Ensure preparation of job specific interview guides in collaboration with Hiring managers.
  • Manage Screening & short-listing of applicants.
  •  Lead role in Planning and facilitating interviews with Country Office panels and Participating in interview panels (as applicable)
  • Carry out reference check, police clearance report and ensure that all new entrants have signed off all relevant policies as per the standard practice;ensure induction plan for new staff and volunteers
  • Provide Monthly accurate recruitment and Induction reports.
  • Monitor country office recruitment plans for each program and maintain status reports for reference by country management team and Global Recruitment and Selection Manager;
  • Ensure proper recruitment reports are generated and authentic recruitment documents are documented VSO staff and volunteers files;
  • Induction and On boarding
  • support in reviewing policies in line with recruitment and Induction;
  • Coordinate and ensure appropriate Orientation and on boarding process for new staff and volunteers;
  • Constantly review and update recruitment and induction policy
  • Support programme teams on projects staff and Volunteer placements as appropriate;
  • Compile and consolidate information and produce new staff induction pack.


Customer Relations

  • Provide appropriate support to recruitment candidates and ensure good public relation with both internal and external clients
  • Ensure timely, appropriate and effective feedback to applicants as appropriate;
  • Receive and orient new employees and volunteers as appropriate;
  • Ensure timely and appropriate introductory information VSOR staff for information.



VSOR staff & Volunteer Management and Support:

  • Update posting of guidelines on Learning Hub in order to reflect changes in government policies and ways of working in the country office.
  • Oversee management of medical insurance of staff and volunteers as per the global process
  • Respond pro-actively staff and volunteer support needs, develop and maintain a dialogue systems to facilitate a ‘one team’ approach.
  • Ensure staff and volunteer onboarding is conducted in accordance with legal requirements, including visas, work permits and police clearance.
  • Ensure volunteers are briefed on CO Procedures and take lead in development of the Volunteer Committees.
  • Manage the process and ensure consistency and completeness;
  • Ensure appropriate documentation staff and Volunteers documents;


Staff management

  • Support in manage performance by setting annual performance targets and evaluating their successful achievements;
  • Facilitate staff individual development plans in order to optimize team performance.
  • Promote a culture of high performance, customer service, continuous improvement, positive communication and teamwork spirit.


Systems :

  • Ensure VSO staff and volunteer data administration is undertaken to enable accurate, up to date records, including contact details and emergency contacts.
  • Ensure periodic systems updates in line with various requirements

Ensure the recruitment information and status are updated in salesforce system.


Policy

  • Support in putting in place policies that support effective functioning of the Country Programme;
  • Recommend policy reviews in accordance with ever-changing Organizational needs;Management staff and Volunteer files
  • Ensure staff and volunteers files are kept in accordance with the VSO Data Protection and Confidentiality Policy.
  •  Ensure accuracy, completeness and appropriateness of staff and volunteer files,
  • Keep staff and volunteers files in a safe but easily traceable format.
  • Ensure staff and volunteers files are kept updated on regular basis and all required documents are filed.
  • Ensure periodic audit staff and Volunteers files, provide report on compliance to Data Protection policy and proactively update them; Contract, Acceptance, Visa and work permit processing
  • In consultation with the HR Business Partner prepare contracts and offer letters for new staff and ensure legal compliance.
  • In collaboration with line managers, prepare acceptance letters for the required volunteers,
  • Process and ensure timely acquisition of relevant VISA and work permit documents for staff and Volunteers.


Other
Fulfill any other appropriate level responsibilities as defined or directed by the line manager from time to time.
Skills, qualifications and experience required

Assential:

  • Bachelor’s degree in Human Resources; Social Sciences or Operations or related field.
  • At least 2 years relevant experience with evidence of people management.
  • Proficiency in the use of Microsoft Office applications
  • Fluent in English
  • Very good communication skills (written and speaking
  • Experience in working with international Non-Government organizations and with Government Officials.
  • Experience of working with international volunteers.
  • Clean driving license.
  • Able to undertake occasional travel within country.

Essential skills and Knowledge:

  • Planning and Time Management: significant experience of an administrative role, managing and prioritizing a varied workload, achieving high quality results, meeting deadlines with minimum supervision.
  • Relationship Building Skills: ability to build strong working relationships and partnerships in a multi-cultural environment and work as a collaborative team member. Cultural sensitivity, commitment to diversity.
  • Communication Skills: clear, sensitive oral and written communication skills, fluent in English, confidence in communicating across VSO and externally
  • Problem Solving: ability to develop multiple ideas, comparing and evaluating each to ensure best possible decision.
  • Flexibility: able to adapt to new and demanding situations.

Human Resources

  • Knowledge of Country employment and immigration laws.
  • Experience of using Human Resources information systems and running a range of reports.
  • Understanding and commitment to data protection and equality and diversity issues.
  • Experience of working with different cultures and backgrounds.
  • People Management - Ability to support others. Demonstrable commitment to delivering excellent customer service.
  • International Development - Understanding of the role volunteering in Country.
  • Flexibility to adapt to new situations, with a positive attitude to working in an international organization. Able to travel occasionally.

Problem Solving
Commitment to VSO values
VSO reserves the right to close this job early if we receive a sufficient number of applications.

How to apply
If you’re interested in applying for this role, please download the job description to read more details about the position and the skills and experience we’re looking for. To submit your application, click on ‘Apply now’ and complete all relevant fields on the online application form.

Application closing date 19 Oct 2017