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Tuesday, 24 May 2016

Program Officer for the Volunteer Program


The volunteers' mission is to contribute to the socio-economic development with their variety of background as well as to strengthen friendship and mutual understanding between receiving countries and Japan.

JICA Volunteers are generally dispatched to governmental institutions and stay in developing countries for two years, living and working with the local people in the tasks of community development. Their spirit is characterized by the will to help others, strong motivation to pursue the goals and make the difference, modest attitude to learn from others to be integrated into local communities, flexibility and open mind.


Rwanda had received the volunteers from 1987 to 1993. After 12 years of absence, the volunteer program came back to Rwanda in 2005.


As of May 2016, there are 43 volunteers working in Rwanda in water and sanitation, agriculture, education, and various other fields.


Japan International Cooperation Agency (JICA) Rwanda Office is seeking for a Rwandan employee who will serve as Program Officer for the Volunteer Program.


Terms of Reference:

Under the direct supervision of the Volunteer Coordinators, the Program Officer performs following functions in the Volunteer Unit of JICA Rwanda Office;


Duties

  • To facilitate request process for new volunteer positions,
  • To manage and facilitate necessary arrangement for acceptance of volunteers and for preparation during pre-dispatch period,
  • To manage security and house lease services for volunteers,
  • To arrange necessary meetings with relevant institutions,
  • To provide other administrative support to volunteers,
  • To take necessary measures for volunteers' better performance, and
  • To undertake any other duties instructed by Chief Representative.



Conditions of the Employment Contract:

The successful candidate will sign an employment contract with Japan International Cooperation Agency (JICA) Rwanda Office. The contract is concluded on annual basis following JICA's regulations, particularly the fiscal year term (April-March). General conditions of the agreement will be negotiated with the successful candidate.


Required Qualifications:

  • Bachelor's degree
  • At least three years of professional experience
  • Excellent language skills in English and Kinyarwanda (fluency in French is preferable.)
  • The following experiences would be an asset.
  • Working experiences in the public institutions of the government of Rwanda
  • Working experiences in development partners (preferably in Rwanda)
  • Working experiences in Japanese organizations or those related to Japan (preferably in Rwanda)


How to Apply:

The application containing a motivation letter, detailed curriculum vitae, copies of degrees and certificates, and names and contacts of two referees knowledgeable about the candidate shall be submitted by hand to JICA Rwanda Office (Ground Floor, Ebenezer House, Kacyiru, Kigali) not later than 16:00 on Monday 30th May, 2016. Please clearly write "Application for Program Officer for the Volunteer Program" on the submitted envelope. Only shortlisted candidates will be contacted for the written examination and the interview.

Administrative Officer


Japan International Cooperation Agency (JICA) was established in 1974 and is the development agency of the Japanese Government. After the merger with the ODA loan part of former Japan Bank for International Cooperation (JBIC) in 2008, JICA is in charge of administering all Official Development Assistance (ODA) from Japan such as technical cooperation, ODA loans and grant aid in an integrated manner, except for contributions to international organizations.


In Rwanda, JICA re-opened its office in Kigali in 2005, and now works in the sectors such as energy, transport, agriculture, water and sanitation, and education.

JICA Rwanda Office is seeking for a Rwandan employee who will serve as Administrative Officer.


Terms of Reference:

Under the direct supervision of the Senior Representative and other staff of the General Affairs (GA) Unit, the Administrative Officer performs following functions in the GA Unit of JICA Rwanda Office;

Duties

  • To support the work of the General Affairs Unit,
  • To deliver and collect relevant materials or documents as required,
  • To manage postal and custom clearance services,
  • To ensure office infrastructure and equipment are in good condition,
  • To manage health and welfare services provided to National Staff,
  • To take stock control and manage purchasing of office consumables, medical consumables, and medical advisory services,
  • To manage and facilitate procurement process and procedures,
  • To keep documents and files related to the procurement in an access controlled manner, and
  • To undertake any other duties instructed by Chief Representative.


Conditions of the Employment Contract:

The successful candidate will sign an employment contract with Japan International Cooperation Agency (JICA) Rwanda Office. The contract is concluded on annual basis following JICA's regulations, particularly the fiscal year term (April-March). General conditions of the agreement will be negotiated with the successful candidate.


Required Qualifications:

  • Bachelor's degree
  • At least three years of professional experience
  • Excellent language skills in English and Kinyarwanda (fluency in French is preferable.)
  • The following experiences would be an asset.
  • Working experiences in the field of general affairs, accounting, and/or procurement
  • Working experiences in Japanese organizations or those related to Japan (preferably in Rwanda)

How to Apply:

The application containing a motivation letter, detailed curriculum vitae, copies of degrees and certificates, and names and contacts of two referees knowledgeable about the candidate shall be submitted by hand to JICA Rwanda Office (Ground Floor, Ebenezer House, Kacyiru, Kigali) not later than 16:00 on Monday 30th May, 2016. Please clearly write "Application for Administrative Officer" on the submitted envelope. Only shortlisted candidates will be contacted for the written examination and the interview.

Property Assessment Officer


As part of this response, COGEBANQUE is seeking a qualified Property Assessment Officer.

Background
Pursuant to the drive to continually strengthen its portfolio by adequately securing financing provided to its clients, COGEBANQUE has sought to put in place certain measures to ascertain the existence and value of securities provided along with requests for financing. However, some of these have on occasion been found to be erroneous and the bank continues to proactively respond to some of these challenges.

General functions

The primary function is to oversee the adequate verification and valuation of the different types of immovable securities provided to COGEBANQUE as part of our client’s loan applications.

Specific responsibilities

  • The appointed person to this position shall carry out the following:
  • Work in conjunction with Property Valuers and Land Surveyors in partnership with the Bank to ensure acquisition of quality reports;
  • Undertake counter-valuation of collateral provided by clients and valuated by the Property valuers currently in partnership with the Bank. This will include periodic progress valuation of properties under construction or refurbishment;
  • Undertake field trips to establish the existence, state, and value of the movable and immovable properties provided to the Bank as collateral;
  • Ensure that all property documents provided to the Bank by clients are authentic and relevant for the proposed collaterals;
  • Verify sales of all types of properties provided as security prior to their discharge;
  • Periodically collect and analyse commercial rental data in order to inform valuation of property;
  • Produce weekly reports for the valuations done, in the process and the following week’s visits;
  • Work closely with the Sales and Recovery teams;
  • Undertake any other tasks that the Bank may require which are related to Property Valuation and/or Land Survey.

Core competencies

  • Bachelor’s degree in Civil Engineering, Real Estate Management and Valuation or any other related field;
  • Minimum of 3 years’ experience in the fields of construction, land surveying, agriculture or real estate appraisals or comparable work experience in a financial institution;
  • Good knowledge of mass appraisal/assessment theory including methods of valuation;
  • Knowledge of land registry system and ability to identify property by legal description;
  • Sound analytical skills;
  • Good communication skills;
  • Honesty and integrity;
  • Strong reporting skills;
  • Flexible working hours;
  • Competence in the use of personal computers and office suite software;
  • Being certified by the Institute of Real Property Valuers in Rwanda is an added advantage.

Working Relations

  • Different Departments and Services;
  • Land Center’ office;
  • Construction Entrepreneurs;
  • Police;
  • Kigali City Council and other Districts.

Duty Station
Cogebanque Head Quarters with frequent field trips.


How To Apply:

Interested candidates must submit their application letters addressed to the Managing Director of COGEBANQUE Ltd with their detailed CVs and a copy of academic credentials to the following email :jobvacancies@cogebank.com or to the reception of COGEBANQUE Ltd located at Centenary House, no later than Thursday 1st June, 2016 at 4:00 pm.

Wholesale Account Coordinator


Title: Wholesale Account Coordinator

Location:      Kigali, Rwanda

Reports to:    Ashlee Tuttleman, Director of Social Enterprise

The position of Wholesale Account Coordinator will support the coffee industry from seed to cup and support Sustainable Harvest RwandaLLC’s (SHR LLC) wholesale customers and business interests.   In this position, the employee will be required to positively represent the Sustainable Harvest brand to the industry and the general public and communicate the story behind the coffee. S/He will provide friendly customer service, superior coffee service, and a commitment to quality.

The Coordinator will support SHR-LLC to fulfill its value proposition of being a one-stop center for specialty coffee support. In this role the employee will coordinate and execute activities that support SHR LLC’s key accounts.  These activities include but are not limited to producing a quality coffee experience for customers and promoting  the Question Coffee brand.

The Wholesale Account Coordinator has access to confidential information about drink preparation and recipes, coffee roasting standards, blends, and wholesale and other strategic initiatives. It is essential that the Wholesale Account Coordinator maintain confidentiality at all times.


This role will interface with all SHR-LLC staff and at times will support NGO initiatives for coffee growers.


Key Responsibilities and Tasks

  • Manage new accounts and existing accounts, providing customer support.
  • Work with partners to manage and build upon existing relationships.
  • Provide support to growing SHR-LLC’s business and in turn the business of our partners by providing coffee education, marketing support, equipment support, and quality assurance, while acting as a liaison between SHR-LLC and the brewing partner.
  • Work with Director of Social Enterprise to develop strategic goals and client acquisition plans to fulfill those goals.
  • Maintain accurate information about clientele and sales objectives, taking accurate notes, photos, updating payment, as well as documenting customer interactions.
  • Prioritize time and account visits based on tiered accounts
  • Maintain information and communication in an organized manner
  • Maintain work areas and customer information in an organized manner (paperwork, files, etc.)
  • Provide support and work with roasting plant personnel, such as customer service and our roasting/production team, to ensure efficient fulfillment of orders.
  • Provide support and work with Training & Client Service Manager to schedule trainings, and implement them when needed.
  • Conduct customer cuppings, tastings and equipment demos to increase consumer awareness and education.
  • Provide weekly reports to the Director of Social Enterprise.
  • Sample customer products and observe product execution to ensure product quality standards; ensures on-going communication about account activity.
  • Be motivated to lead trainings with current and potential clients over time as coffee expertise improves.
  • Additional responsibilities may be added based on need, competency and interest. 


Job Requirements

  • Coffee and coffee equipment knowledge preferred but not required
  • Strong verbal and interpersonal communication skills
  • Self-direction when needed but comfortable taking direction and asking questions
  • Effectivecommunicatewith co-workers, vendors and clients
  • Must be inspired by coffee and coffee preparation
  • Dedication to environmental, social and fiscal responsibility

How To Apply:                            

To apply please e-mail your CV and cover letter to the address below. Attachments must not fill more than 2 MB. Clearly mark in subject field or on envelope: “SHR – WAC”.  Closing date is 5 PM on the 6thJune 2016. While we thank all applicants for your interest, only those selected for interviews will be contacted. Any form of lobbying will lead to automatic disqualification.

E-mail: application@ppg.co.ug

Call Center Manager


Job Position: Call Center Manager
Employer: Give Directly

Position Type: Full Time
Location: Kigali, Rwanda

Start Date: As soon as possible

Background
GiveDirectly is driving a re-evaluation of the assumptions underlying international philanthropy with a provocative model: we deliver donations directly to the extreme poor and let them decide what to do with them. This approach builds on two converging trends: the rapid spread of electronic last-mile payments solutions in the emerging markets, and the large body of experimental evidence showing that direct transfers are as or more cost-effective at reducing poverty than more traditional, top-down approaches. GiveDirectly’s field operations utilize state-of-the-art technology and business processes to deliver transfers securely, efficiently, and transparently. Our unorthodox approach – allowing the poor, and not the donor, to choose where they invest – has prompted debate in the popular press and among policy makers. GiveDirectly has been featured on NPR’s This American Life, and in Foreign Affairs, The Economist, and The New York Times. It was named one of the Top 10 Most Innovative Companies in Finance by FastCompany, one of the 25 Most Audacious Companies by Inc., and one of GiveWell’s top-rated charities for 4 years running.

Overview

The Call Center Manager (CCM) will play a central role in ensuring that GiveDirectly delivers a gold-standard product to donors and a positive experience to recipients. The call center serves as an interactive platform between GiveDirectly and its recipients. Through the call center, GD proactively reaches out to recipients to ensure donations are well received, handle any issues that arise, andanswer any questions they might have. This process is called “follow-up”.

The CCM will be responsible for the efficient implementation of the follow-up process, including tracking performance of the follow-up team; monitoring recipient call data; streamlining workflow processes and call scripts; building a culture of mentorship and professional development; and identifying opportunities for risk mitigation and process improvement. The role will reward exceptional personnel management, effective communication skills, attention to detail, organizational skills, and a strong commitment towards building a scalable and better-leveraged field organization.



Responsibilities

Design and monitor call-center workflow

Create and track work-plans for call-center team
Oversee and ensure resolution of adverse events; provide guidance on unique or challenging cases
Review weekly reports to track productivity and quality of service; design and own process of correcting slipping metrics
Monitor recipient call data to ensure data integrity
Coach field officers to identify any red flags and pick up on any un-flagged issues


Team management

Coordinate and manage professional development and training of call-center field officers (e.g.trainings on all new protocols for existing team as well as all training for new field officers)
Strengthen coordination systems between enrollment and follow-up
Identify opportunities for “specialization trainings” on different follow-up functions (e.g. adverse events management, registration problems) and assess the necessity of re-organizing the team
Ensure positive team dynamics and identify opportunities for morale-building (e.g. retreats, team events, incentives schemes, etc.)


Systems improvement/documentation

Oversee implementation of technologies aimed at streamlining data collection and workflow management
Maintain updated documentation of all collected data and case-management protocols, including those aimed at ensuring data security and standardization
Identify gaps and provide solutions to address GiveDirectly’s current adverse-events/case-management process
Identify and formulate solutions to address fraud vulnerability in all stages of the follow-up process (e.g. SIM-card changes)


Other
Coordinate special fundraising projects with non-traditionalfollow-up data collection


Qualifications
Experience managing a call center
Exceptional leadership ability with demonstrated success in motivating and developing junior staff
Strong interest in shaping the organization, including through revamping of current structures/processes
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating about gaps and risks
Strong analytical and technical skills, including a high level of proficiency with Microsoft Excel
Ability to achieve targets in a high-pressure environment
Strong organizational skills
Excellent project-management skills
Attention to detail
Working proficiency in English and Kinyarwanda

How To Apply:
If interested please click on the link below: https://givedirectly.recruiterbox.com/jobs/fk06xoi

Curriculum Development Specialist


One Acre Fund is an agricultural NGO that is innovating a new way of helping farm families to achieve their full potential. In more than five years in Rwanda, we have grown to serve 100,000 farm families with more than 1,000 full-time field staff. As we grow, it becomes necessary to centralize and systematize local employee development across the program. In Rwanda, all local staff development will fall under the umbrella of “TUBURA University,” (TU) which aims to be a best-in-class corporate university. To help manage this growth, we are looking for a “Tubura University Curriculum Development Specialist” to start as soon as possible. The Content Innovations Manager will play a crucial role in the development of TU course offerings and program support.


Job Position :  Curriculum Development Specialist - Tubura University

Industry:               Non-profit/Agriculture

Employer:             One Acre Fund
Job Location:        Rubengera, Karongi Rwanda

Deadline:              10th June 2016

Commitment:       Long Term Career Position


Specific Responsibilities

Curriculum Development (50%)
  • Identify and prioritize critical areas of need for staff development
  • Design and write curriculum that drives staff advancement along leadership competencies
  • Work with Tubura leadership to develop course modules according to staff levels and needs of all departments
  • Link course curriculum to organization-wide needs in order to improve organizational performance and productivity
  • Work with Human Resources department to connect learning to performance reviews for individual staff members across the organization
  • Work across departments to support staff in writing new courses in their areas of expertise, and in some cases train them to deliver that content
  • Work with TU trainers to write and revise ongoing curriculum


Training Delivery Innovation (25%)

  • Work with TU staff to carefully monitor staff performance and attendance and identify key barriers to learning
  • Develop and test different ways of learning outside the classroom (i.e. peer-led learning, self-study, video and audio lessons)
  • Help track and analyze learning and engagement and roll out new teaching methods to improve training and learning quality
  • Expand the number and type of participants that TU reaches
Systems & Processes (25%)

  • Create course standards and guidelines
  • Manage process for suggestion, selection, and creation of new course content
  • Inventory existing training within the organization and revise it to meet TU course standards


Requirements

  • Flexible, dynamic, collaborative, and personable
  • Excellent written and spoken communication skills
  • Ability to synthesize and distill complex information
  • Project management experience, with an ability to manage multiple projects at once
  • Highly organized and detail-oriented
  • Self-motivated and values-driven, with a proven history of working proactively and taking initiative
  • Experience in curriculum development, facilitation, and/or training
  • Degree in education or related field preferred

To apply

Please click on this link:
https://www.oneacrefund.org/careers/job-openings?n=Curriculum-Development-Specialist

You will be prompted to a form that must be completed.  At the end of the form you will have the opportunity to write a motivational letter and upload your CV.

We are offering a world class professional and international environment that focuses on your career development and are looking forward to receiving your application.

Please Note: One Acre Fund will never ask you for money in return for advancement in the recruitment process or for being offered a position.  If you are being approached by someone demanding money, please do not hesitate to report this to the Tubura Fraud Hotline: 0785443136(Please do not use this number for any purpose other than reporting fraud attempts).

One Acre Fund is an equal opportunity employer; all candidates with legal working age will receive consideration for employment without regard to race, color, region, sex, disability status or any other characteristic protected by the law.

Saturday, 21 May 2016

Procurement Associate


Under the overall direct supervision of Supply Chain Director, the procurement Associate is responsible for the effective delivery of procurement services to Jibu Corporate Rwanda.

The Procurement Associate promotes a collaborative, cost-conscious, and result-oriented approach. He or she is an excellent negotiator and is prepared to travel extensively within Kigali

Main tasks and duties

  • Generate product/service requirements: Work with user departments to determine their procurement needs. Conduct market survey to identify potential vendors. Review purchase requisitions for completeness and accuracy and assist with corrections as needed.
  • Solicit quotations: Assist with the creation of solicitation documents (RFQ/RFP). Contribute to the development of evaluation criteria. Identify appropriate vendors for solicitation. Circulate solicitation documents and collect quotes from suppliers. Compile vendor questions, liaise with end users for all answers and communicate back to vendors. Collect samples when required.
  • Evaluate price and quality: Analyze vendors’ quotations. Communicate technical criteria for evaluation to end users, highlighting strengths, weaknesses and deficiencies of different products or suppliers. Communicate notices to unsuccessful bidders. Negotiate prices and payment terms with suppliers. Continuously engage vendors and suppliers to identify cost-cutting opportunities and.
  • Manage delivery and after-sale service: Ensure accurate and timely delivery of products and services. Coordinate the inspection/acceptance process between end user and vendor. Manage all after-sale issues. Maintain comprehensive documentation of ALL stages of the procurement process and transfer adequate documentation to finance to execute payment.


Professional Requirements

  • Excellent presentation skills
  • Good written communication skills
  • Problem solving skills
  • Attention to details and procedures
  • Familiarity with Excel and ability to use emails

What You Should Have

  • 2-4 years working in a procurement role (Required)
  • Certificate in Purchasing and Supply Management (Preferable)
  • In some cases, experience may be substituted for academic or professional certifications.

How to apply

To apply for this position you must send a CV accompanied by an introduction letter outlining how you meet the requirements. Send your application by email to hugo.hotte@jibuco.com with “Inventory and Logistics Associate” as the subject, and CC to serge@jibuco.com.

Assistant Facility Manager


Job Announcement at U.S. Mission Kigali, Rwanda

Vacancy Announcement Number: 2016-13

OPEN TO: All Interested Applicants

The “Open To” category listed above refers to candidates who are eligible to apply for this position. The “Open To” category should not be confused with a “hiring preference” which is explained later in this vacancy announcement.

POSITION: Assistant Facility Manager

CLOSING DATE: May 26, 2016

WORK HOURS: Full-time 40 hours/week

SALARY: Ordinarily Resident (OR): FSN-10: 18,246,898 RWF Annual Gross Salary
Not-Ordinarily Resident (NOR): FP-5*: 44,250 USD
*Final grade/step for NORs will be determined by Washington.

The selected candidate must be able to start work within 1 week of receipt of agency authorization and/or clearances/certifications, or their candidacy may not be considered.

ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

The U.S. Mission in Kigali, Rwanda is seeking eligible and qualified applicants for the position of Assistant Facility Manager.

NOTE: Due to the high volume of applications received, we will only contact applicants who are being considered. Thank you for your understanding.

BASIC FUNCTION OF POSITION:

Reports to the American Facility Manager (FM), the position fulfills engineering responsibilities as the resident consultant on all projects and manages projects on the New Embassy Compound (NEC) and U.S. Government owned residential at the direction of the FM. In addition, the position ensures maintenance and repair/replacement program of the NEC buildings, grounds, and related equipment. Position also manages Post’s residential maintenance and repair program in accordance with ICASS Service Standards. Position supervises directly the NEC supervisor and the Housing Supervisor positions. Assumes the position of LEFM (Locally Employed FM) in the FMs absence Page 2 of 5

under the direction of the GSO and/or Post Management Officer. This position is on-call 24-hours a day to handle emergency maintenance.

QUALIFICATIONS REQUIRED:

Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. EDUCATION: Bachelors (4 years) degree in engineering or architecture is required. Engineering degree should be in the fields of electrical, mechanical, electromechanical or civil engineering.

2. EXPERIENCE: At least 5 years’ experience in construction or facility management, with two years at a supervisory level is required.

3. LANGUAGE: Level IV (Fluent) written and spoken English required, level III in either French or Kinyarwanda is also required. *This will be tested*

4. JOB KNOWLEDGE: Thorough knowledge of his/her engineering field. General knowledge of related engineering fields. Thorough knowledge of construction practices and fire and life safety standards. Good working knowledge of building and maintenance operations. Good knowledge of local building and construction codes.

FOR FURTHER INFORMATION: The complete position description listing all of the duties and responsibilities may be obtained on our website and/or by contacting the Human Resources Office on email: KigaliHRRecruitment@state.gov

HIRING PREFERENCE SELECTION PROCESS: When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP**

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process. Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.

ADDITIONAL SELECTION CRITERIA:

1. Management may consider any of the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.

3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

4. The candidate must be able to obtain and hold a local security certification.

HOW TO APPLY: Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified.

1. Universal Application for Employment (UAE) (Form DS-174), which is available on (http://www.state.gov/documents/organization/136408.pdf) or by contacting Human Resources. (See “For Further Information” above);

2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

WHERE TO APPLY:

American Embassy Human Resources Office:

E-mail Address: KigaliHRRecruitment@state.gov

(Please indicate in the subject line: VA 13-16 Assistant Facility Manager)

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

Appendix (DEFINITIONS)

Eligible Family Member (EFM): An EFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen or not a U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610); or

 Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support; or

 Parent (including stepparents and legally adoptive parents) of employee, spouse, or same-sex domestic partner, when such parent is at least 51 percent dependent on the employee for support; or

 Sister or brother (including stepsisters and stepbrothers, or adoptive sisters or brothers) of the employee, spouse, or same-sex domestic partner when such sibling is at least 51 percent dependent on the employee for support, unmarried, and under 21 years of age, or regardless of age, incapable of self-support; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and

 Is under chief of mission authority.

U.S. Citizen Eligible Family Member (USEFM): A USEFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or

 Child of the sponsoring employee who is unmarried and at least 18 years old; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and resides at the sponsoring employee’s post of assignment abroad, or as appropriate, at an office of the American Institute in Taiwan; and is under chief of mission authority; or

 resides at an Involuntary Separate Maintenance Allowance (ISMA) location authorized under 3 FAM 3232.2; or

 Currently receives a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.

Appointment Eligible Family Member (AEFM): An AEFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or

 Child of the sponsoring employee who is unmarried and at least 18 years old; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan (AIT); and

 Is under chief of mission authority; and

 Is residing at the sponsoring employee's post of assignment abroad or, as appropriate, at an office of the American Institute in Taiwan; and

 Does NOT currently receive a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.

Member of Household (MOH): An individual who accompanies or joins a sponsoring employee, i.e., sponsor is a direct hire employee under Chief of Mission authority, either Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad at a U.S. mission, or at an office of the American Institute in Taiwan. A MOH is an individual who meets the following criteria:

(1) Not an EFM and therefore not on the travel orders or approved through form OF-126 Foreign Service Residence and Dependency Report of the sponsoring employee; and

(2) Officially declared by the sponsoring U.S. Government employee to the Chief of Mission (COM) as part of his or her household and approved by the COM; and

(3) Is a parent, grandparent, grandchild, unmarried partner, adult child, foreign born child in the process of being adopted, father, mother, brother, sister, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half-brother, or half-sister who falls outside the Department’s current definition of Eligible Family Member 14 FAM 511.3. A MOH may or may not be a U.S. Citizen.

Not Ordinarily Resident (NOR) – An individual who meets the following criteria:

 An EFM, USEFM or AEFM of a direct-hire Foreign Service, Civil Service, or uniformed service member permanently assigned or stationed abroad, or as appropriate, at an office of the American Institute in Taiwan; or

 Has diplomatic privileges and immunities; and

 Is eligible for compensation under the FS or GS salary schedule; and

 Has a U.S. Social Security Number (SSN); and

 Is not a citizen of the host country; and

 Does not ordinarily reside in the host country; and

 Is not subject to host country employment and tax laws.

Ordinarily Resident (OR) – An individual who meets the following criteria:

 A citizen of the host country; or

 A non-citizen of the host country (including a U.S. citizen or a third-country national) who is locally resident and has legal and/or permanent resident status within the host country and/or who is a holder of a non-diplomatic visa/work and/or residency permit; and/or

 Is subject to host country employment and tax laws.

Management Administrative Assistant


Job Announcement at U.S. Mission Kigali, Rwanda

Vacancy Announcement Number: 2016-11

 OPEN TO: U.S. Citizen Eligible Family Members (USEFMs) - All Agencies

The “Open To” category listed above refers to candidates who are eligible to apply for this position. The “Open To” category should not be confused with a “hiring preference” which is explained later in this vacancy announcement.

POSITION: Management Administrative Assistant


CLOSING DATE: 5/23/2016

WORK HOURS: Full-time 40 hours/week

SALARY: Not-Ordinarily Resident (NOR): FSN-08; FP-6* USD 39,558

*Final grade/step for NORs will be determined by Washington.

ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

The U.S. Mission in Kigali / Rwanda is seeking eligible and qualified applicants for the position of Management Administrative Assistant in Management Section.

BASIC FUNCTION OF POSITION The position reports to Management Officer/Human Resources Officer (MO/HRO), supporting all day-to-day ICASS section operations, helping to assure customer satisfaction in fulfillment of all ICASS services.

QUALIFICATIONS REQUIRED

Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. EDUCATION: Two years of university level studies is required.

2. EXPERIENCE: A minimum of two years of experience in an office environment is required.

3. LANGUAGE: Level IV (fluency) in speaking/reading/written English is required. *( This will be tested)*

4. SKILLS AND ABILITIES: Must be able to multi-task, draft and proofread well, type and use all office equipment. Must be skilled with computer software including word processing, spreadsheet and database programs. Must be able to handle a variety of tasks independently, prioritize appropriately, and recognize need for immediate action. Must be flexible, organized, and able to work with minimal supervision. Must have sound judgment and exercise confidentiality when dealing with sensitive and private information.

5. JOB KNOWLEDGE: Must be knowledgeable about general office management procedures, and general organization of an Embassy, including familiarity with other agencies and sections.

FOR FURTHER INFORMATION: The complete position description listing all of the duties and responsibilities may be obtained by contacting KigaliHRRecruitment@state.gov and/or by contacting the Human Resources Office - Kiran Zuberi; Ext: 2007

HIRING PREFERENCE SELECTION PROCESS: When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP**

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process. Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.

ADDITIONAL SELECTION CRITERIA:

1. Management may consider any of the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.

3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

4. The candidate must be able to obtain and hold the following: Top Secret

5. Candidates who are EFMs, USEFMs, AEFMs, or MOHs must have at least one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position.

HOW TO APPLY: Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified.

1. Universal Application for Employment (UAE) (Form DS-174), which is available on our website, by contacting Human Resources, or here (you may need to type the address manually into a web browser): http://www.state.gov/documents/organization/136408.pdf (See “For Further Information” above);

2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

WHERE TO APPLY:

Human Resources Office Kiran Zuberi (Please indicate VA 2016-11)

Mailing Address: U.S. Embassy, 2657 Avenue de la Gendarmerie, Kigali / Rwanda PO BOX 28

E-mail Address: KigaliHRRecruitment@state.gov  

(Please include in the subject line):

VA 2016-11; Management Administrative Assistant

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

Appendix (DEFINITIONS)

Eligible Family Member (EFM): An EFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen or not a U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610); or

 Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support; or

 Parent (including stepparents and legally adoptive parents) of employee, spouse, or same-sex domestic partner, when such parent is at least 51 percent dependent on the employee for support; or

 Sister or brother (including stepsisters and stepbrothers, or adoptive sisters or brothers) of the employee, spouse, or same-sex domestic partner when such sibling is at least 51 percent dependent on the employee for support, unmarried, and under 21 years of age, or regardless of age, incapable of self-support; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and

 Is under chief of mission authority.

U.S. Citizen Eligible Family Member (USEFM): A USEFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or

 Child of the sponsoring employee who is unmarried and at least 18 years old; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and resides at the sponsoring employee’s post of assignment abroad, or as appropriate, at an office of the American Institute in Taiwan; and is under chief of mission authority; or

 resides at an Involuntary Separate Maintenance Allowance (ISMA) location authorized under 3 FAM 3232.2; or

 Currently receives a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.

Appointment Eligible Family Member (AEFM): An AEFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or

 Child of the sponsoring employee who is unmarried and at least 18 years old; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan (AIT); and

 Is under chief of mission authority; and

 Is residing at the sponsoring employee's post of assignment abroad or, as appropriate, at an office of the American Institute in Taiwan; and

 Does NOT currently receive a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.

Member of Household (MOH): An individual who accompanies or joins a sponsoring employee, i.e., sponsor is a direct hire employee under Chief of Mission authority, either Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad at a U.S. mission, or at an office of the American Institute in Taiwan. A MOH is an individual who meets the following criteria:

(1) Not an EFM and therefore not on the travel orders or approved through form OF-126 Foreign Service Residence and Dependency Report of the sponsoring employee; and

(2) Officially declared by the sponsoring U.S. Government employee to the Chief of Mission (COM) as part of his or her household and approved by the COM; and

(3) Is a parent, grandparent, grandchild, unmarried partner, adult child, foreign born child in the process of being adopted, father, mother, brother, sister, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half-brother, or half-sister who falls outside the Department’s current definition of Eligible Family Member 14 FAM 511.3. A MOH may or may not be a U.S. Citizen.

Not Ordinarily Resident (NOR) – An individual who meets the following criteria:

 An EFM, USEFM or AEFM of a direct-hire Foreign Service, Civil Service, or uniformed service member permanently assigned or stationed abroad, or as appropriate, at an office of the American Institute in Taiwan; or

 Has diplomatic privileges and immunities; and

 Is eligible for compensation under the FS or GS salary schedule; and

 Has a U.S. Social Security Number (SSN); and

 Is not a citizen of the host country; and

 Does not ordinarily reside in the host country; and

 Is not subject to host country employment and tax laws.

Ordinarily Resident (OR) – An individual who meets the following criteria:

 A citizen of the host country; or

 A non-citizen of the host country (including a U.S. citizen or a third-country national) who is locally resident and has legal and/or permanent resident status within the host country and/or who is a holder of a non-diplomatic visa/work and/or residency permit; and/or

 Is subject to host country employment and tax laws.

Assistant Facility Manager


Job Announcement at U.S. Mission Kigali, Rwanda

Vacancy Announcement Number: 2016-13

OPEN TO: All Interested Applicants

The “Open To” category listed above refers to candidates who are eligible to apply for this position. The “Open To” category should not be confused with a “hiring preference” which is explained later in this vacancy announcement.

POSITION: Assistant Facility Manager


CLOSING DATE: May 26, 2016

WORK HOURS: Full-time 40 hours/week

SALARY: Ordinarily Resident (OR): FSN-10: 18,246,898 RWF Annual Gross Salary
Not-Ordinarily Resident (NOR): FP-5*: 44,250 USD
*Final grade/step for NORs will be determined by Washington.

The selected candidate must be able to start work within 1 week of receipt of agency authorization and/or clearances/certifications, or their candidacy may not be considered.

ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

The U.S. Mission in Kigali, Rwanda is seeking eligible and qualified applicants for the position of Assistant Facility Manager.

NOTE: Due to the high volume of applications received, we will only contact applicants who are being considered. Thank you for your understanding.

BASIC FUNCTION OF POSITION:

Reports to the American Facility Manager (FM), the position fulfills engineering responsibilities as the resident consultant on all projects and manages projects on the New Embassy Compound (NEC) and U.S. Government owned residential at the direction of the FM. In addition, the position ensures maintenance and repair/replacement program of the NEC buildings, grounds, and related equipment. Position also manages Post’s residential maintenance and repair program in accordance with ICASS Service Standards. Position supervises directly the NEC supervisor and the Housing Supervisor positions. Assumes the position of LEFM (Locally Employed FM) in the FMs absence Page 2 of 5

under the direction of the GSO and/or Post Management Officer. This position is on-call 24-hours a day to handle emergency maintenance.

QUALIFICATIONS REQUIRED:

Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. EDUCATION: Bachelors (4 years) degree in engineering or architecture is required. Engineering degree should be in the fields of electrical, mechanical, electromechanical or civil engineering.

2. EXPERIENCE: At least 5 years’ experience in construction or facility management, with two years at a supervisory level is required.

3. LANGUAGE: Level IV (Fluent) written and spoken English required, level III in either French or Kinyarwanda is also required. *This will be tested*

4. JOB KNOWLEDGE: Thorough knowledge of his/her engineering field. General knowledge of related engineering fields. Thorough knowledge of construction practices and fire and life safety standards. Good working knowledge of building and maintenance operations. Good knowledge of local building and construction codes.

FOR FURTHER INFORMATION: The complete position description listing all of the duties and responsibilities may be obtained on our website and/or by contacting the Human Resources Office on email: KigaliHRRecruitment@state.gov

HIRING PREFERENCE SELECTION PROCESS: When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP**

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process. Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.

ADDITIONAL SELECTION CRITERIA:

1. Management may consider any of the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.

3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

4. The candidate must be able to obtain and hold a local security certification.

HOW TO APPLY: Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified.

1. Universal Application for Employment (UAE) (Form DS-174), which is available on (http://www.state.gov/documents/organization/136408.pdf) or by contacting Human Resources. (See “For Further Information” above);

2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

WHERE TO APPLY:

American Embassy Human Resources Office:

E-mail Address: KigaliHRRecruitment@state.gov

(Please indicate in the subject line: VA 13-16 Assistant Facility Manager)



EQUAL EMPLOYMENT OPPORTUNITY:
The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

Appendix (DEFINITIONS)

Eligible Family Member (EFM): An EFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen or not a U.S. Citizen; and

 Spouse or same-sex domestic partner (as defined in 3 FAM 1610); or

 Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support; or

 Parent (including stepparents and legally adoptive parents) of employee, spouse, or same-sex domestic partner, when such parent is at least 51 percent dependent on the employee for support; or

 Sister or brother (including stepsisters and stepbrothers, or adoptive sisters or brothers) of the employee, spouse, or same-sex domestic partner when such sibling is at least 51 percent dependent on the employee for support, unmarried, and under 21 years of age, or regardless of age, incapable of self-support; and

 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and

 Is under chief of mission authority.

U.S. Citizen Eligible Family Member (USEFM): A USEFM for employment purposes is an individual who meets all of the following criteria:

 U.S. Citizen; and
 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or
 Child of the sponsoring employee who is unmarried and at least 18 years old; and
 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and resides at the sponsoring employee’s post of assignment abroad, or as appropriate, at an office of the American Institute in Taiwan; and is under chief of mission authority; or
 resides at an Involuntary Separate Maintenance Allowance (ISMA) location authorized under 3 FAM 3232.2; or
 Currently receives a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.
Appointment Eligible Family Member (AEFM): An AEFM for employment purposes is an individual who meets all of the following criteria:
 U.S. Citizen; and
 Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or
 Child of the sponsoring employee who is unmarried and at least 18 years old; and
 Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan (AIT); and
 Is under chief of mission authority; and
 Is residing at the sponsoring employee's post of assignment abroad or, as appropriate, at an office of the American Institute in Taiwan; and
 Does NOT currently receive a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.

Member of Household (MOH): An individual who accompanies or joins a sponsoring employee, i.e., sponsor is a direct hire employee under Chief of Mission authority, either Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad at a U.S. mission, or at an office of the American Institute in Taiwan. A MOH is an individual who meets the following criteria:

(1) Not an EFM and therefore not on the travel orders or approved through form OF-126 Foreign Service Residence and Dependency Report of the sponsoring employee; and

(2) Officially declared by the sponsoring U.S. Government employee to the Chief of Mission (COM) as part of his or her household and approved by the COM; and

(3) Is a parent, grandparent, grandchild, unmarried partner, adult child, foreign born child in the process of being adopted, father, mother, brother, sister, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half-brother, or half-sister who falls outside the Department’s current definition of Eligible Family Member 14 FAM 511.3. A MOH may or may not be a U.S. Citizen.

Not Ordinarily Resident (NOR) – An individual who meets the following criteria:

 An EFM, USEFM or AEFM of a direct-hire Foreign Service, Civil Service, or uniformed service member permanently assigned or stationed abroad, or as appropriate, at an office of the American Institute in Taiwan; or
 Has diplomatic privileges and immunities; and
 Is eligible for compensation under the FS or GS salary schedule; and
 Has a U.S. Social Security Number (SSN); and
 Is not a citizen of the host country; and
 Does not ordinarily reside in the host country; and
 Is not subject to host country employment and tax laws.

Ordinarily Resident (OR) – An individual who meets the following criteria:

 A citizen of the host country; or
 A non-citizen of the host country (including a U.S. citizen or a third-country national) who is locally resident and has legal and/or permanent resident status within the host country and/or who is a holder of a non-diplomatic visa/work and/or residency permit; and/or
 Is subject to host country employment and tax laws.

Friday, 20 May 2016

Senior Financial Analyst


Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand. We are currently seeking to fill the position below;

POSITION: SENIOR FINANCIAL ANALYST

JOB PURPOSE

You will be responsible for providing data driven insights and financial analysis to inform decision making and drive business performance. Your will be responsible for assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations.

You will be expected to work with MIC planning and submission calendar to be able to provide timely information to Millicom.

KEY RESPONSIBILITIES

  • Monitor and analyze business and financial performance against targets on an on-going basis.
  • Liaise with business units to ensure high quality of analysis and narrative reporting across the organization, emphasizing both operational and financial KPIs.
  • Work with the operating divisions to understand business developments and to understand and track sets of agreed KPIs.
  • Provide insightful and well-written commentary and explanations of key business performance variances to targets.
  • Provide Management with detailed, forward-looking commentary that highlights business opportunities and risks and their anticipated effect on full-year revenues, costs and profit.
  • Suggest improvements to the planning and reporting processes to provide greater clarity and insight into developments and challenges in the respective business units.
  • Demonstrate insightful use of financial analysis techniques, tools, and concepts, to provide practical counsel to business partners and management in order to drive business results.
  • Works at the direction of the Head of FP&A in performing various financial or budget analyses in the areas of profit planning, capital expenditure and cash flow budgeting.
  • Assist in the quarterly reforecasting process by preparing reports to evaluate current run-rates and trends and report on opportunities, risks and the impact of business drivers.
  • Actively participate in the preparation of Budgets and Long range Business Plans including validating and documenting all key assumptions.
  • Maintain and develop various financial models and standard templates distributed for use by all stakeholders during the planning processes, ensuring high quality, accuracy and focused analytic review
  • Challenge the reasonability of Revenues and operating expenses during the respective planning and reporting processes to ensure proper representation and accuracy of the business performance.
  • Pricing, product, competitor and commission structure analysis in partnership with the commercial teams to optimize returns.
  • Assisting in various organizational projects and initiatives with analytical insights and capabilities.


QUALIFICATION & SKILLS:

  • Bachelor level degree in Finance, Accounting or Economics.
  • ACCA/CPA/CIMA – partly  qualified will be recommended but not required
  • At least 4 years relevant work experience in an FMCG/Telco or Financial Services.
  • Confident communication skills as this role involve liaising with various key senior managers of the business
  • Strong MS Office skills (Medium to Advance) especially for Excel and PowerPoint.
  • Financial Systems Knowledge will be required to make work easier
  • Desire to drive efficiencies and improve processes.
  • Strong organizational skills and problem solving abilities


How to Apply:

If you believe that you are the right candidate for the above position, please submit your application by following this link:  Senior Financial Analyst

Deadline for Submission: Monday 23rd May 2016.

Accountant (1 Post)


Society for Family Health (SFH), Rwanda

JOB ADVERTISEMENT

TITLE: Accountant (1 Post)

SUPERVISOR: Finance Manager

TYPE: FIXED TERM CONTRACT (ONE YEAR WITH POSSIBILITY OF EXTENSION)

DATE:  MAY 2015



ABOUT SFH

Society for Family Health (SFH) is a non-profit organization in Rwanda. It is the largest social marketing organization in Rwanda, with five regional offices across the country. Working in partnership within the public and private sectors, and harnessing the power of the markets, SFH provides life-saving products, clinical services and social and behavior change communications(SBCC) that empower the world's most vulnerable populations to lead healthier lives. SFH’s core values include a belief in markets and market mechanisms to contribute to sustained improvements in the lives of the poor; results and a strong focus on measurement; speed and efficiency with a predisposition to action and an aversion to bureaucracy; decentralization and empowering our staff at the national and district level; and a long term commitment to the people we serve. SFH implements diverse public health interventions in HIV/AIDS, reproductive health, malaria, and maternal and child health including nutrition. SFH’s activities ranges from product sales and distribution to social and behavior change communication, advocacy, reproductive health research, and community mobilization. SFH’s donor platform is USAID, Global Fund, DOD and other numerous donors.

In order to implement the USAID funded Rwanda Social Marketing Program (RSMP), SFH is hiring an Accountant. The Accountant will serve as key member of RSMP Accounting with primary focus on maintaining regular and accurate balance sheet. S/He will ensure high performance of RSMP accounting system; be the focal point for financial analysis and reporting. Oversee the payments and liquidations process, oversee Cash management. Monitor Aging receivables and prepare Monthly Aging reports. S/he reports to the Finance Manager.

ROLE AND RESPONSIBILITIES OF THE ACCOUNTANT:

The Accountant will work directly under the supervision of the Finance Manager and work closely with Heads of Departments and/or managers, staff.

Specific responsibilities include, but are not limited to:
Maintain accurate financial records and files in accordance with donor and internal procedures;

  • Provide project’s financial reports and budget forecast on request to support fund requests;
  • Prepare bank reconciliation and petty cash reconciliation in a timely manner and forward the same to the Finance Manager for review;
  • Prepare, examine, and analyze accounting records, financial statements, and other financial reports to ensure accuracy, completeness, and conformance to reporting and procedural standards.
  • Compute statutory deductions owed and prepare returns, ensuring compliance with payment, reporting and other requirements on a timely basis.
  • Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses.
  • Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted to actual costs.
  • Develop, implement, and document recordkeeping and accounting systems, making use of computer technology.
  • Provide support to internal and external auditing services for businesses and individuals.
  • Review and examine the records of donor, government agencies and ensure compliance.


REQUIRED QUALIFICATIONS:

  • Bachelor’s degree in Business Administration or Management with a major in accounting or Finance is required;
  • Professional qualification in accounting of at least level 2 (CPA/ ACCA) desired;
  • At least 3 years of experience in accounting for NGOs;
  • Experience with laws and regulations pertinent to NGO taxes and donor funds;
  • Proficiency in QuickBooks application strongly preferred;
  • French and/or English as working languages;
  • Proficiency in Microsoft office applications;
  • STATUS: Full-time position, based in Kigali at SFH Head Office.


DOCUMENTS TO BE SENT INCLUDE:

Application letter;
Curriculum Vitae (including 3 referees including at least 2 former employers);
Copies of degrees;
Copies of Certificates of Professional qualification and trainings;

All interested applicants are advised to submit their application files by email ONLY to hr@sfhrwanda.org by Wednesday June 01, 2016 at 12:00 PM.

If you have not heard from us by Monday June 06, 2016, please consider your application unsuccessful.



SFH is an Equal Opportunity Employer and encourages applications from qualified individuals.

Inventory and Logistics Associate


Under the overall direct supervision of Supply Chain Director, the procurement Associate is responsible for the effective delivery of procurement services to Jibu Corporate Rwanda.

The Procurement Associate promotes a collaborative, cost-conscious, and result-oriented approach. He or she is an excellent negotiator and is prepared to travel extensively within Kigali

Main tasks and duties

  • Generate product/service requirements: Work with user departments to determine their procurement needs. Conduct market survey to identify potential vendors. Review purchase requisitions for completeness and accuracy and assist with corrections as needed.
  • Solicit quotations: Assist with the creation of solicitation documents (RFQ/RFP). Contribute to the development of evaluation criteria. Identify appropriate vendors for solicitation. Circulate solicitation documents and collect quotes from suppliers. Compile vendor questions, liaise with end users for all answers and communicate back to vendors. Collect samples when required.
  • Evaluate price and quality: Analyze vendors’ quotations. Communicate technical criteria for evaluation to end users, highlighting strengths, weaknesses and deficiencies of different products or suppliers. Communicate notices to unsuccessful bidders. Negotiate prices and payment terms with suppliers. Continuously engage vendors and suppliers to identify cost-cutting opportunities and.
  • Manage delivery and after-sale service: Ensure accurate and timely delivery of products and services. Coordinate the inspection/acceptance process between end user and vendor. Manage all after-sale issues. Maintain comprehensive documentation of ALL stages of the procurement process and transfer adequate documentation to finance to execute payment.


Professional Requirements

  • Excellent presentation skills
  • Good written communication skills
  • Problem solving skills
  • Attention to details and procedures
  • Familiarity with Excel and ability to use emails

What You Should Have

  • 2-4 years working in a procurement role (Required)
  • Certificate in Purchasing and Supply Management (Preferable)
  • In some cases, experience may be substituted for academic or professional certifications.


How to apply

To apply for this position you must send a CV accompanied by an introduction letter outlining how you meet the requirements. Send your application by email to hugo.hotte@jibuco.com with “Inventory and Logistics Associate” as the subject, and CC to serge@jibuco.com.

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Customer Service Call Centre Operators (10 Posts)


BBOXX Capital Rwanda wishes to recruit qualified and self-motivated staff to work in the following position;

BBOXX is an international company based in London leading the solar revolution across the developing world.  Currently operating in 14 different countries BBOXX has already electrified 325,000 people.  We are aiming to make that number 20 million by the year 2020.  Unlike other off-grid solar providers, BBOXX controls the whole process from design to manufacture to distribution and financing.

JOB DESCRIPTION – Customer Service Call Centre Operators (10 Posts)

Reports to: Customer Service Call Centre Supervisor
Location: Customer Service Call Centre (Kigali)

Purpose:
Make outgoing calls to customers across BBOXX portfolio, in accordance with our aftersales debt management processes; receive incoming calls from customers with technical issues, and make follow up calls to monitor and improve customer satisfaction; carry out other customer interactions as required.

Job’s Responsibilities

  1. Contact BBOXX customers by phone, and encourage adherence to payment plan
  2. Handle incoming calls and provide solutions/advice to customers
  3. Monitor and respond to incoming SMS
  4. Make follow up calls to increase customer satisfaction and ensure no outstanding issues remain
  5. Maintain and update customer data in ERP
  6. Identify and escalate priority issues
  7. Complete call log
  8. Follow BBOXX sales and aftersales processes                                                                               
  9. Description of tasks
  10. Accurate data entry and navigation of ERP
  11. Make outgoing calls to customers who are behind on payment plan, and follow up calls to those who have previously contacted with technical issues
  12. Receive incoming calls from customers with technical issues
  13. Respond by phone to requests for help or information made through our SMS system
  14. Escalate customer issues that are not easily solved by telephone
  15. Make calls in accordance to all relevant sales and aftersales processes
  16. Person Specification
  17. Ideal candidate will be high-school educated and may have previous call centre / sales experience.


Desired skills include:

  • Excellent verbal communication skills
  • Ability to understand and adapt to customer needs
  • Excellent data entry skills and attention to detail
  • Organisation and time management
  • Customer Service orientation
  • Resilience when faced with stress; Positive attitude and energy               
  • Persuasiveness and problem solving skills


Deadline: Friday, 3rd June, 2016 at 17.00 hours

How to apply:

Send your C.V. and cover letter to careers.rwanda@bboxx.co.uk

Must put the position you are applying for in the subject line. Failure to do this, your application shall not be considered.

Only Shortlisted candidates will be invited to interview.

Tuesday, 17 May 2016

Administration Manager


UNGUKA BANK Ltd, having its registered office in Kigali, Nyarugenge District, DORONA HOUSE; would like to recruit competent and qualified staff for the following position: Administration Manager


Under the supervision of the Chief Executive Officer, the Administration Manager will be responsible for the following duties:

  1. Monitoring compliance with procedures in the matter;
  2. Treat the administrative records on time
  3. Supervise the collection of archives in ensuring their safety, their classification and consultation
  4. Ensure better management of documentation
  5. Prepare and participate in the tender committee and manage the contract files
  6. Ensure the management of supplies and stocks
  7. Manage assets (acquisition, register allocation, transfer, maintenance, depreciation, physical control, decommissioning, and disposal)
  8. Establish and implement administration and logistics procedures in line with
  9. Organizational requirement;
  10. Identify, establish and manage an effective working office
  11. Identify, establish and manage accommodation for Consultant ensuring
  12. Effective security;
  13. Establish and manage all procurement and logistics activities including possible
  14. Management of vehicles and drivers
  15. Manage contracts with partners


Qualifications and other requirements

  1. Rwandan Nationality;
  2. Bachelor degree in Economics, Management and Finance;
  3. Having a certain level of professional qualification is an added advantage;
  4. Proven experience of at least 3 years in finance institution especially in banking industry with Management position;
  5. Fluent in English and French;
  6. Ready to start the work immediate


Application

Only the shortlisted candidates will be contacted to pass the selection test.
Interest applicants should send to the Chief Executive Officer an application letter detailed, curriculum vitae and other relevant documents with 3 recommendation letters to the Head quarter offices of UNGUKA BANK located in Nyarugenge District, DORONA HOUSEnot later than 18th May 2016 at 4:00pm.

 E-mail: info@ungukaBank.com;

UNGUKA BANK Ltd,
B.P 6417 Kigali-Rwanda;


Only the shortlisted candidates will be contacted to pass the selection test.