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Thursday, 27 November 2014

Operations Manager


Posted By on Thursday, November 27, 2014

Position: Operations Manager
Employer: Resonate Ltd Kigali, Rwanda,

Position type: Full-­‐time 40 hours per week, 3 month contract with possibility for extension

The Operations Manager will be instrumental in the sustained success of Resonate. As a steadily growing start-up organization, Resonate is seeking the right candidate to accelerate growth. We are looking for a candidate with experience in finance and non-profit or business management who can streamline operations, increase productivity, and train staff on processes.

The Operations Manager will be responsible for the development of Resonates financial systems, policies and procedures, database management, and general operations. We are a small staff and will all contribute to the development of the organization’s strategic goals.

The Operations Manager will be hired for a 3 month contract as a consultant. Depending on budget, performance, and fit, Resonate may decide to discuss opportunities for a longer-term staff position. The Operations Manager will report to the Executive Director.


Responsibilities

  • Strategy and Vision (20%)
  • Advise the ED on revenue models and program structure, financial planning, and organizational policy.
  • Plan, coordinate, and execute the annual budget process. Operations (80%)
  • Develop, build, and improve upon financial and operational organization systems, structures, and policies
  •  Manage finance software (QuickBooks), online filing system (box.org), and maintain customer relations management system (Salesforce)
  •  Generate and maintain financial partnerships (including non-financial partnerships like Tech grantors, Catchafire, Google Grant, etc.)
  • Manage contracts and finances
  • Manage Rwandan legal status (domestic business) and assist with management of US-­‐based nonprofit requirements
  • Qualitative and quantitative data analysis / synthesis and use analysis to inform strategy
  • General program support as needed

Required Skills

  • Business, finance, or operations background
  • Proven track record of success building new systems and preparing for and managing program expansion
  • Excellent judgment and creative problem solving skills
  • Exceptional written, oral, interpersonal, and presentation skills
  • Passion for Resonate’s mission
  • Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
  • Works well independently

Desirable Skills

  • Successful performance in a start-­‐up environment
  • Experience managing Rwandan Company or NGO status
  • Experience in database design and maintenance
  • Languages: Written and Oral fluency in Kinyarwanda and English mandatory, French and Kiswahili a plus

 Start Date: January 2, 2015

Interested candidates please email your resume to info@resonateworkshops.org with the subject line: "Operations Manager Application"


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