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Monday, 27 July 2015

Hub Manager


Posted By on Monday, July 27, 2015

BBOXX is an international company based in London leading the solar revolution across the developing world.  Currently operating in 14 different countries BBOXX has already electrified 200,000 people.  We are aiming to make that number 20 million by the year 2020.Unlike other off-grid solar providers, BBOXX controls the whole process from design to manufacture to distribution and financing.

In Rwanda, BBOXX has been mainly operating in the Northern Province with a Hub in Musanze and 10 shops. We are extending our operations to the Southern Province opening a new Hub which will be based in Nyanza District.

BBOXX Capital Rwanda Ltd is looking for a competent candidate for the position below:


Title: Hub Manager

Reports to: Managing Director

Location: Hub and Field

Purpose: Ensures the Hub is a profitable business: motivates and manages sales agents, oversees Hub logistics (including customer service), controls costs, and monitors customer payments to direct activities of agents and PPOs to ensure customers pay

Responsibilities:
    Manage a monthly budget for Hub operations
    Ensure the business complies with local regulations
    Ensuring clients progress through the payment plan:
    Motivate and manage agents i.e. Train new sales agents, hold bi-weekly meeting with agents to process logistics (i.e. collect application forms), pay commissions, and provide feedback and Update the agent sales tracking board
    Perform sizing for bigger systems that may come through
    Visit every shop once every two weeks to check on operations of the shop
    Responsible for ERP accounts and cash level at the hub
    Pay sale agents in cash monthly. Use CRM data to make calculations – must check installation reports too.  Invoice issued in the ERP.


Description of tasks
    Expense approval (some expenses paid from Kigali, office bills, etc)
    Tracking who has key to the stock room
    Cross-check installation reports against sales to make sure we have them.
    Check on cash balance at shops, repatriate the surplus to the hub, takes copies of receipts and makes manual copy of new entries in the Replacement Log book into the Hub manager log book.

    Bi-weekly agent meeting
    Compensation tracking (sales, was installation report complete)
    Installation report tracking
    Making reimbursements for installations from Hub or shop– especially what happens when Hub Manager is not there?
    Supervise delivery of products to shops
    Weekly reconciliation of physical stock with accounting stock

Person specification



Ideal candidate should havea degree in Business Administration, Accounting, Finance and Management or in any other related field and may have previously worked in a middle management position for 3 years.

Desired skills include:

    Self-motivated – feels responsible for the business’s success, and does not sit in the office waiting to be told what to do
    Proficient at using computers for reporting
    Some technical background – need to be able to do an installation well, and know if the technician is lying
    Organized and stays on top of things; a bit of a micro-manager – does not forget when an installation is overdue, a faulty product has been waiting for repair for a week, a customer’s payment is coming due, etc.
    Good communicator both up and down
    Good leader of people
    Honest
    Persuasiveness and problem solving skills
    A nice big BBOXX smile
    Product expert (train)
        How to use systems
        How to explain systems
        Pay plan expert (train)
            How pay plan works
                How to pay on Mobile Money   

Deadline: Friday, 14th August, 2015 at17h00

How to apply:

    Send your C.V. and cover letter to careers.rwanda@bboxx.co.uk



Shortlisted candidates will be invited to interview.

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