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Wednesday, 21 October 2015

ICT Officer

Posted By on Wednesday, October 21, 2015

 The Leading Hotel Chain within Rwanda and with 4 hotel units in strategic tourism areas is seeking to fill positions in their respective units as follows.

The job involves evaluating user needs and system functionality and ensuring that ICT facilities meet these needs. The ICT officer should periodically plan, develop and implement, ICT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness while keeping up to date with the latest technologies.

    ·         Provision of high level leadership to the ICT department to facilitate the provision of corporate software, hardware, network and database systems and general ICT related support functions in addition to providing appropriate support and advise to users.
    ·         Leading and directing the effective delivery and operational management of ICT systems and infrastructure.
    ·         Effective management and accountable use of department’s resources, equipment and acquisition of licenses.
    ·         Accountability for the reliability of ICT infrastructure and service standards.
    ·         Developing and improving procedures to support the effective management of new and existing ICT policies and procedures.
    ·         Ability to develop, prepare and conduct ICT related training to our staff.
    ·         Scheduling upgrades and security backups of hardware and software systems, researching and installing new systems;
    ·         Guaranteeing the smooth running of all ICT systems, including but not limited to  anti-virus software, print services, email provision, CCTV, Public Address Systems, and Cable TV Networks.
    ·         providing secure access to the network for remote users;
    ·         Securing data from internal and external attack.
    ·         Managing crisis situations, which may involve complex technical hardware or software problems;


    ·         Be holders of a degree in Computer Science or related discipline from a recognised University / institution and Professional Certification is an added advantage.
    ·         Have at least 5 years experience in the IT industry, 3 of which should be in a similar position in the hotel sector of a five star setting.
    ·         Proven extensive experience in providing high level customer focused technical hardware and software support of computer systems.
    ·         Demonstrated detailed knowledge of a range of current IT techniques and trends, systems, networking operations, service level agreements and technical support standards.

How to Apply

If  you feel you are up to the challenge and posses the necessary qualifications and experience, please send your resume to the email address below.

Email :

Deadline for Submission : Wednesday 28th October, 2015 at 6 :00pm

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