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Wednesday, 20 January 2016

Loan Field Officer

Posted By on Wednesday, January 20, 2016

Job Vacancy: Loan Field Officer
Employer: Mobisol Rwanda Ltd

Department: Customer Finance, Regional / National Hub
Level: Mid-level professional / Senior
Contract: permanent
Working hours: Full-time

The Loan Field Officer (LFO) is based out of Kigali. He/She is responsible for the two following tasks within his/her designated geographical area of assigned Market Hubs (MH): 

(1) supporting the customer assessment process;
(2) receivables work-out.

The LFO reports to the Supervising Loan Field Officer.

The LFO is responsible to carry out the following tasks:
(1) Supporting the customer assessment process
Carry out field visits to analyse existing customers with the aim to gather data for Mobisols’ benchmark database
In the future:   Perform decision making within lines of Mobisols’ segmented approval rights

(2) Receivables work-out: 

  • Handle customers in late repayment according to
  • Mobisols’ escalation routine. Work-out strategies and designated tasks of the LFO include:
  •  Carry out phone calls with customers in late repayment
  •  Carry out field visits and analyse customers in late repayment
  •   Negotiate resumption of payment
  •   Carry out repossessions in case customer defaulted
  •   Establish and maintain relationship with local authorities
  • Only candidates living out of Kigali and possessing a driving license of Category A for Motorcycles will be considered
  • Diploma or Bachelors’ degree, preferably in Microfinance, Agricultural Economics and Agribusiness or other related fields of studies such as Economics, Community Development Studies;
  • Relevant job experience, preferably as a loan officer or agricultural loan officer with a Microfinance Institution or SACCO is an asset. High priority will be given to those which have had a high exposure to individual lending methodology;
  • High level of familiarity with typical income, expenditure and cash flow patterns of rural households and micro enterprises, including those of farmers, livestock farmers, business owners (trade, services, production) and employees;
  • Strong ability to critically reflect self-reported household financial data;
  • Good knowledge background in agriculture (crop and soil variety, crop cycles, farming methodologies, crop yield, agricultural value chains and risks, etc.);
  • Outstanding communication skills and ability to retrieve sensitive customer information
  •  High willingness to spend the majority of time travelling within assigned districts to meet customers
  • Openness to working in a flexible and creative work environment
  •  Very good organizational skills, dynamic self-starter and team player
  •  High level of self-motivation, with an ability to balance multiple tasks while working under tight deadlines with close attention to detail, accuracy and quality at all times
  •  Fluency in Kinyarwanda. English an asset.
  •  Computer literacy and proficiency with MS Excel and Word
Interested applicants should submit an application letter, resume/CV (ONLY in English), 3 relevant traceable referees with their day time telephone contacts, and copies of degrees to: hr and Cc , .

Hard copy applications are NOT accepted.

The Subject of the email should be ‘’Loan Field Officer”

Deadline: January 25th, 2016 at 5h00 pm Local time.

Only shortlisted candidates will be contacted.

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