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Friday, 10 June 2016

MobiShop Operator

Posted By on Friday, June 10, 2016

Job Offer: MobiShop Operator
Reference 2016.0602.01    

Company Description:
Mobisol is one of the world’s leading companies for Solar Home Systems with approximately 500 passionate employees, delivering a clean and affordable alternative to fossil fuels for low-income households (living without access to reliable energy). Our dedicated product line combines solar energy with innovative mobile technology and accessible micro financing. Having successfully installed more than 46,000 solar home systems in Tanzania and Rwanda, Mobisol is now moving into the business at a larger scale – thereby stimulating economic and social development in developing countries while simultaneously contributing to global environmental protection. Our commitment to quality, product innovation, and sustainable development makes us a highly inspiring community to work with.
Mobisol expanded to Rwanda in early 2014 and has since proved that solar home systems are an ideal solution for off-grid electrification. Mobisol's proprietary solar home system (SHS) can power light bulbs, mobile chargers, televisions or stereos and can be paid off in installments as low as 399 RWF per day. Please read more about Mobisol at
Building on the success story of Mobisol Rwanda Ltd., we seek to recruit (2) MobiShop Operators :

Department: MobiShop

Job location: Based upcountry – Western or Eastern Province
Level: Mid-Career (2+ years of experience)
Supervisor: MobiShop Team Leader
Starting date: As soon as possible
:Apply before: Friday, June 24, 2016, 7 p.m.

Job Description:

The MobiShop Operator’s main objective is to operate his/her shop through which the sales are delivered.
The main responsibilities of the Shop Operator are:
•    Providing information about Mobisol products and services
•    Educating the customer on appropriate system use
•    Completing the customer qualification check via Mtawi
•    Filling in and explaining the customer contract
•    Ensuring the required customer documents are valid and complete
•    Finalizing sales through the physical handover and its documentation using Mtawi
•    Explaining after-sales service to customers and scheduling an appointment with installation technicians
•    Displaying Mobisol Solar Home System (SHS) and appliances as instructed
•    Controlling and organizing all documents in designated folders (Logistics documents and Customer contracts)
•    Manage and keep the stock organized and tidy according to a specified storage plan and in compliance with the FIFO procedure
•    Updating the inventory (daily) and reporting it to the Team Leader and the Logistics Department (according to deliveries & sales)
•    Implementing the physical stocktaking (monthly)
•    Managing the support staff and reporting expenses to the Team Leader
•    Participating in Department meetings on a monthly basis
•    Comply with new process updates and feedback from supervisor.


 Rwandan nationality.
•    University Degree in business, management, sales or other relevant field.
•    Minimum 2+ years of work experience in a similar position in sales, customer service or logistics.
•    Professional handling of customers and good communication skills
•    High organizational capacities
•    Dynamic self-starter, team spirit and strong initiative mindset
•    Willingness to be based in geographic region assigned
•    Computer literate (emails, word, excel)
•    Fluency in English and Kinyarwanda

We are looking forward to receive your comprehensive application until June 24th, 2016 at 7 pm. Interested applicants should submit an application letter, CV, 3 traceable referees and copies of degrees to: and Cc: with the subject line: ‘’MS Operator – reference: 2016.0602.01”

Note: Application please only in English via email. Only applications with all required documents will be considered

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