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Tuesday, 6 September 2016

Head of Operations Department

Posted By on Tuesday, September 06, 2016

UNGUKA BANK Ltd, BP 6417 KIGALI, Code: 100500249 having its registered office in Kigali, Nyarugenge District, DORONA HOUSE; would like to recruit competent and qualified staff for the following positions:

Head of Operations Department

Under the administrative supervision of the CEO, the head of Operations Department is responsible for the overall leadership and management of the Department.

Key responsibilities:

    Provide strategic direction to the Operations department and guide all its activities to support the Bank's growth strategies and achieve projected business results;
    Initiate, establish and maintain the Bank's operating policies and procedures, monitor and ensure their regular update and consistent application;
    Drive operational processes, maintaining effectiveness and efficiency while monitoring compliance to Central Bank regulations as well as total client satisfaction;
    Monitor daily operations in order to ensure the achievement of a strong level of compliance to internal controls and adherence to the best standards of quality both within the processes and in the services to clients;
    Develop and manage a team of highly skilled professionals and motivate them to grow the Bank's business and deliver quality results;
    Ensure that products are operational and ensure regularity the operations;
    Oversee the bank's payment system;
    Oversee cash management in the branches;
    Produce periodic reports.

Qualifications and other requirements

The candidates must:

    Be of Rwandan Nationality;
    Have at least a bachelor's degree in Economics, Management, Finance and Banking
    Proven experience of at least 5 years in bank business in a senior supervisory position;
    Fluent in English ;
    Team player;
    Have organizational skills and management priorities
    Demonstrate a high level of integrity;
    Be immediately available to start work.


Interested applicants should send to an application letter and detailed curriculum vitae, not later than 9h September, 2016 at 4:00 pm.

Only shortlisted candidates will be contacted to pass the selection test.

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