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Tuesday, 17 January 2017

Sales and Ticketing Supervisor - Kenya Airways Rwanda office

Posted By on Tuesday, January 17, 2017

Sales and Ticketing Supervisor Kigali

Applications are invited from suitably qualified candidates for a Sales and Ticketing Supervisor role with Kenya Airways- Rwanda office. The details are as follows:

Brief Posting Description
To lead and motivate a sales/marketing team that will provide excellent services to the customers so as to generate sales and revenue.

Detailed Description

  • To lead, guide and support sales and ticketing team to ensure quality service to clients.
  • To validate and reconcile daily sales returns to account for both monies collected and documents
  • Handle and effect ticket endorsements to enhance customer relations and satisfaction 
  • To handle customer complaints (denied boarding, baggage etc) to ensure customer satisfaction and retention
  • To prepare and administer the shift/leave roster for optimal utilization of staff and resources
  • To uphold safety and security standards for the office to safeguard company resources.

Job Requirements:

  • ‘O’ or ‘A’ level of education
  • IATA/UFTAA Travel & Tourism Diploma or intermediate to advance airline fares and ticketing course
  • 3 years airline experience in sales, reservations and ticketing
  • Team player
  • Good communication skills
  • Excellent KQ product knowledge
  • Ability to lead/guide and make decision
  • High level integrity/accountability 
  • Pleasant personality approachable
  • Confident and well-groomed
  • Customer focused

How to Apply:
You can apply by registering your application online on the Kenya Airways Web Site: and click on Careers. Thereafter, search for all open positions and apply for the vacancy with the reference number IRC40703.

You can also apply by sending or delivering your application to:
Country Manager,
Kenya Airways,
Ground Floor, Union Trade Center Building
P.O. Box 757, Avenue De La Paix, Kigali, Rwanda

The closing date for receiving applications is 31st January 2017.

NB: Kenya Airways does not charge any fee at any stage of the recruitment process. Applicants are advised not to remit any funds to anyone purporting to facilitate employment in Kenya Airways.

Jobs In Rwanda - is a Rwanda Jobs portal that matches job seekers with available career opportunities in Rwanda.


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