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Wednesday, 5 July 2017

HR & Administration Coordinator

Posted By on Wednesday, July 05, 2017

The American Refugee Committee is an international nonprofit, nonsectarian organization that has provided humanitarian assistance and training to millions of beneficiaries over the last 35 years. ARC works with refugee communities in 11 countries around the world, helping people regain control of their lives. The people ARC serves have lost everything to events completely beyond their control. ARC provides shelter, clean water and sanitation, health care, skills training, micro-credit education, protection and whatever support we can to let people begin again.

POSITION TITLE:  Human Resources & Administration (HRA) Coordinator

DATE: Re-advertised, June 2017
RESPONSIBLE TO: Country Director, Rwanda
STATUS: Full Time, based at ARC Kigali - Main office
SUPERVISORY CAPACITY: Country HR and Administration staff

The overall goal of ARC’s program in Rwanda is to improve the wellbeing and self-reliance of the displaced refugee population from DRC and Burundi by ensuring the provision of basic services (adequate health care & nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention & treatment), improving food security and enabling economic recovery in six refugee camps located in Rwanda.

ARC is looking for an experienced, result driven, innovative and highly conscientious individual to join its team in the position of country HR & Administration Coordinator. The HR & Administration Coordinator is a senior member of the country program leadership team, and will oversee the human resources and administration activities of the entire Rwanda country program.


  • Oversee implementation of departmental plan, and continually measure departmental progress against key strategic goals, regularly report on progress, and hold his/her team accountable to prioritizing and expected delivering results.
  • Keep up to date with Rwanda country Employment and Labor Laws, and guide ARC Rwanda HR policy compliance and decisions around key people issues such as staffing plans, structural compensation management, benefits, training and development, budget, and labor relations.
  • Take a lead role in staff welfare, discipline and corrective actions.
  • Lead in recruiting new staff and development of key existing talent with clear career mapping and planned growth opportunities.
  • Work with the Leadership Team to maintain and monitor an effective administrative and human resource system to support all program sector activities while assuring accountability and transparency.
  • Champion ongoing staff training and skills development, including through ARC LEADS program and performance management.
  • Compensation - salary/wage analysis and plans - working hand in hand with Rwanda finance control unit
  • Support in technical management of field based administration staff ensuring high levels of HRA competency within the team.
  • Represent ARC HRA matters in Rwanda including in sectoral or professional associations
  • All other backstopping duties necessary as directed by the Country Director.


  • A minimum of seven years’ experience successfully running a robust country or large program level HRA department. International experience in developing countries a plus.
  • Minimum of Master’s degree in Human resources, Administration, NGO Management or closely related social sciences required; with post graduate qualifications and relevant professional certifications preferred.
  • Minimum four years of unit director or equivalent level experience, supervising senior and middle level HRA teams.
  • Experience successfully working in and with diverse multi-cultural teams and environment.
  • Exceptional computer skills in Microsoft software products: Excel, Word, outlook etc. and HR and Administration software.
  • Solution, service and support oriented attitude and work ethic; and a willingness to guide colleagues and charges towards exploring options and solutions, while assuring fidelity to expected HRA policies and compliance.
  • Experience with change management in HRA settings, promoting process improvement, people skills and employee welfare and retention.
  • Strong communications proficiency and presentation skills in English required.
  • Active membership and participation in professional HR networks and associations expected.

Good understanding of inter/national human resource policies and procedures.


  • A team player, with ability to work in a high paced, demanding environment.
  • Flexibility to work long extended hours if needed, to meet changing or high demands of a large and fast paced country program.
  • Great mentorship, coaching and support-approach to work.
  • Extreme flexibility with the ability to cope with stressful, likely changing scenarios or situations.
  • Exhibit the values of respect, team-spirit, non-violence, impartiality, humor, equity, dedication, inquisitiveness, simplicity in work-style and integrity.
  • Transparency, accountability and ethical behavior in daily organizational activities.

Interested and qualifying candidates should submit applications – to include 1 page Cover Letter, an updated CV (max. 3 pages), and three names (plus titles & contacts) of relevant professional referees - to the following email address:

Only applications received through the above indicated dedicated email address will be considered. The deadline for submission of applications is July 12, 2017 at 17:00hrs. Only short listed candidates will be contacted.

American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.

Jobs In Rwanda - is a Rwanda Jobs portal that matches job seekers with available career opportunities in Rwanda.


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